The Hotel, Sports and Recreation Operations team provides front office and housekeeping services for our 600 rooms at Disney's Hollywood Hotel and our 400 rooms at the Hong Kong Disneyland Hotel. Some of the many services provided to our Guests at these hotels include checking in and out, processing payments, luggage service, cleaning both Guest rooms and public hotel areas, providing quality amenities for all Guests, providing safe recreation facilities (including indoor and outdoor pools), and telephone services.

You may click here to check all available openings related to Hotel, Sports and Recreation Operations, or view below job details for front-line roles.

Front Desk Services
Host/Lead

Duties:
Perform check-in and check-out duties efficiently, process payment and provide quality service to the Guests by responding to their requests courteously throughout the stay.

Requirement:
Tertiary educated in hospitality or Hotel, Sports and Recreation Operations preferred but not necessary. No experience is required for entry level. Candidates with some or more relevant experience may be considered for higher level position.

Language Requirement:
Fluent Cantonese, English and Putonghua.

Remuneration:
Host II - Starting monthly salary: HK$ 9,000
Host I - Starting monthly salary: HK$ 12,890
Lead - Starting monthly salary: HK$ 13,000 or above

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Bell Services
Host/Lead

Duties:
Handle all incoming, outgoing and storage of Guests ' luggage; direct traffic in the hotel driveway and providing warm greetings to all Guests.

Requirement:
No experience is required for entry level. Candidates with some or more relevant experience may be considered for Host I or Lead level.

Language Requirement:
Good Cantonese and basic conversational English; with simple Putonghua preferred.

Remuneration:
Host II - Starting monthly salary: HK$ 9,000
Host I - Starting monthly salary: HK$ 10,760
Lead - Starting monthly salary: HK$ 13,000

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Housekeeping
Host/Lead

Duties:
Clean guestrooms and all hotel public areas; maintain linen stock levels and provide quality Guest laundry service.

Requirement:
No experience is required for entry level. Candidates with some or more relevant experience may be considered for Host I or Lead level.

Language Requirement:
Good Cantonese and basic conversational English; with simple Putonghua preferred.

Remuneration:
Host II - Starting monthly salary: HK$ 9,000
Host I - Starting monthly salary: HK$ 10,760
Lead - Starting monthly salary: HK$ 13,000

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Telephone Operation Services (Resort Call Centre)
Host/Lead

Duties:
Handle incoming and outgoing telephone calls in the Resort and respond to Guest inquiries promptly.

Requirement:
Tertiary educated in hospitality or Hotel, Sports and Recreation Operations preferred but not necessary. No experience is required for entry level. Candidates with more relevant experience may be considered for Host I or Lead level.

Language Requirement:
Fluent Cantonese, English and Putonghua.

Remuneration:
Host I - Starting monthly salary: HK$ 12,890
Lead - Starting monthly salary: HK$ 13,000 or above
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Recreations
Host/Lead

Duties:
Assist to conduct recreational activities, provide Guest services, and perform cleaning duties in the hotel recreation areas and life saving duties in the hotel swimming pools.

Requirement:
No experience is required for entry level. Candidates with more relevant experience may be considered for Host I or Lead level.

Language Requirement:
Good Cantonese, conversational English and Putonghua preferred.

Remuneration:
Host II - Starting monthly salary: HK$ 9,000
Host I - Starting monthly salary: HK$ 10,760
Lead - Starting monthly salary: HK$ 13,000
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Please click here to check all available openings related to Hotel, Sports and Recreation Operations.