As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - March 29, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Guests with Disabilities – Frequently Asked Questions

Q.
What accommodations are available for Guests with disabilities at Hong Kong Disneyland Resort hotels?
A.
Both the Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel and Disney Explorers Lodge are accessible for Guests with mobility, cognitive, vision and hearing limitations. The hotel common areas, restaurants and shops are all wheelchair accessible, and tactile guide maps are available at each hotel Front Desk.

A select number of Guest rooms are equipped to meet your needs. Depending on the hotel and room type, accessible rooms may include:
  • Door knocker and phone alert
  • Bed shaker alarm
  • Strobe light fire alarm
  • Phone amplifier
  • Bed rails
  • Rubber bed pad
  • Open frame bed
  • Wider bathroom door
  • Roll-in shower
  • Shower bench
  • Grab bars
  • Emergency call button
  • Accessible vanity
Service dogs are permitted in the hotels, but are not allowed in the pool areas, Jacuzzis, steam rooms and sauna rooms. Ask a Front Desk Cast Member for directions to designated animal break areas.

Learn more about services for Guests with special needs.