• Hong Kong Disneyland Park officially reopened on Jun 18 with reduced capacity, enhanced health and safety procedures and a new reservation system for all guests. All guests entering the park will be required to undergo temperature screening and wear face masks. Learn more.
  • Magic Access members may make a reservation beginning 8 days prior to their visit. General guests may make a reservation beginning 7 days prior to their visit. Reserve Now.
  • The park has implemented social distancing in queues, restaurants, attraction vehicles and other facilities. Character experiences requiring close interaction and close-up photos will be temporarily suspended. Learn more.
  • Extensions will be provided for unused park tickets, Magic Access memberships and other date-specific products. Learn more.
  • Free cancellations for park tickets and hotel room bookings within the specified period are available. Learn more.
Hong Kong Disneyland Park Reopening and Important Information - July 01, 2020
  • Hong Kong Disneyland Park officially reopened on Jun 18 with reduced capacity, enhanced health and safety procedures and a new reservation system for all guests. All guests entering the park will be required to undergo temperature screening and wear face masks. Learn more.
  • Magic Access members may make a reservation beginning 8 days prior to their visit. General guests may make a reservation beginning 7 days prior to their visit. Reserve Now.
  • The park has implemented social distancing in queues, restaurants, attraction vehicles and other facilities. Character experiences requiring close interaction and close-up photos will be temporarily suspended. Learn more.
  • Extensions will be provided for unused park tickets, Magic Access memberships and other date-specific products. Learn more.
  • Free cancellations for park tickets and hotel room bookings within the specified period are available. Learn more.

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Guests with Disabilities – Frequently Asked Questions

Q.
What accommodations are available for Guests with disabilities at Hong Kong Disneyland Resort hotels?
A.
Both the Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel and Disney Explorers Lodge are accessible for Guests with mobility, cognitive, vision and hearing limitations. The hotel common areas, restaurants and shops are all wheelchair accessible, and tactile guide maps are available at each hotel Front Desk.

A select number of Guest rooms are equipped to meet your needs. Depending on the hotel and room type, accessible rooms may include:
  • Door knocker and phone alert
  • Bed shaker alarm
  • Strobe light fire alarm
  • Phone amplifier
  • Bed rails
  • Rubber bed pad
  • Open frame bed
  • Wider bathroom door
  • Roll-in shower
  • Shower bench
  • Grab bars
  • Emergency call button
  • Accessible vanity
Service dogs are permitted in the hotels, but are not allowed in the pool areas, Jacuzzis, steam rooms and sauna rooms. Ask a Front Desk Cast Member for directions to designated animal break areas.

Learn more about services for Guests with special needs.