Hotel Reservations – Frequently Asked Questions
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Q.Is there any special arrangements on enhancing cancellation flexibility regarding the current situation? A.Guided by our purpose of care, we understand the need for...
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Q.Can I purchase park tickets at the same time as I make my room reservation?A.We recommend that you buy tickets in advance, as the park...
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Q.Can a person who will not be staying in the hotel room pay for a room reservation?A.Yes. A non-hotel Guests can make a hotel reservation online...
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Q.Will I be charged if I were to cancel or modify my Hong Kong Disneyland Resort Hotel reservation?A.If you cancel or modify your reservation at least 3 days...
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Q.Can I check in to my Hong Kong Disneyland Resort hotel room if the reservation was made using a credit card in another person’s name?A.Yes. The reservation will need to be in the name of a Guest...
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Q.I cannot receive my hotel booking confirmation email. What should I do?A.If you do not receive the confirmation email within 24 hours...
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Q.Which payment methods are accepted for hotel reservations?A.You may make a reservation in Hong Kong Disney Hotel using...
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Q.I am experiencing technical problems and am unable to make a hotel reservation online. What should I do?A.Please come back to the Hong Kong Disneyland website later....
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Q.Can I upgrade my hotel room to other room types?A.You are welcome to upgrade your hotel room type. Please call...
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Q.I have made my reservation on www.hongkongdisneyland.com. How can I modify my reservation?A.If you want to modify your reservation from www....
