Hotel Reservations - Frequently Asked Questions
Q:
I tried to make a reservation online but the transaction failed to complete. What should I do?
A:
Our hotel reservation system supports WeChat Pay, Alipay, Visa, MasterCard, American Express and JCB for payment. Please verify your credit card details or use different payment method to make the reservation. If you are still unable to complete the transaction online, please try to use another browser or device.