• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - August 13, 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

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Disney Hotels and Express Online Check-in – Frequently Asked Questions

Q.
Where can I get help with Express Online Check-In?

A.
Please verify your reservation details are correct and the personal information you provide is up-to-date. If you are experiencing technical difficulties with Express Online Check-In, such as page not loading properly, please check to be sure that you have the latest version of your web browser:

If you are using the latest version of your browser and you are still unable to use Express Online Check-In, or you are having issues locating your reservation record, please call the front desk of your Hong Kong Disneyland Resort hotel. Guests under 18 years of age must have parent or guardian’s permission to call.