Disney Hotels and Express Online Check-in – Frequently Asked Questions
Q.
Where can I get help with Pre-registration?
A.
Please verify your reservation details are correct and the personal information you provide is up-to-date. If you are experiencing technical difficulties with Pre-registration, such as page not loading properly, please check to be sure that you have the latest version of your web browser:
If you are using the latest version of your browser and you are still unable to use the Pre-registration service, or you are having issues locating your reservation record, please call the front desk of your Hong Kong Disneyland Resort hotel. Guests under 18 years of age must have parent or guardian’s permission to call.
If you are using the latest version of your browser and you are still unable to use the Pre-registration service, or you are having issues locating your reservation record, please call the front desk of your Hong Kong Disneyland Resort hotel. Guests under 18 years of age must have parent or guardian’s permission to call.
- Hong Kong Disneyland Hotel +852 3510-6000
- Disney’s Hollywood Hotel +852 3510-5000
- Disney Explorers Lodge +852 3510-2000
