Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Disney Hotels and Express Online Check-in – Frequently Asked Questions

Q.
What do I need to provide for identification purposes when I arrive at my hotel?
A.
Upon arrival at your Hong Kong Disneyland Resort hotel, you must provide a valid form of photo identification. Valid forms of identification include Hong Kong Identity Card, government-issued passport, government-issued photo ID, driver’s license or active military ID.

For an enhanced vacation experience, we recommend that you begin the check-in process in advance of your arrival by using Express Online Check-In.