• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - August 14, 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

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Disney Hotels and Express Online Check-in – Frequently Asked Questions

Q.
My surname has multiple words. / I have a middle name but I don’t see the Middle Name field in the look-up form. How shall I enter my name?
A.

Please enter your name exactly the same way as it is presented at your reservation confirmation document. If you have a middle name, please combine it with your first name and enter it into the First Name field. If you had provided your email address in your booking, you may also check if you have received a reminder email 7 days prior to your arrival (or on the same day as you book if your arrival date is within 7 days) and from there you can get into your reservation record directly.