As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. The Hong Kong Disneyland hotels are available for future bookings and Inspiration Lake Recreation Centre remains open.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - May 31, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. The Hong Kong Disneyland hotels are available for future bookings and Inspiration Lake Recreation Centre remains open.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Disney Hotels and Express Online Check-in – Frequently Asked Questions

Q.
My surname has multiple words. / I have a middle name but I don’t see the Middle Name field in the look-up form. How shall I enter my name?
A.

Please enter your name exactly the same way as it is presented at your reservation confirmation document. If you have a middle name, please combine it with your first name and enter it into the First Name field. If you had provided your email address in your booking, you may also check if you have received a reminder email 7 days prior to your arrival (or on the same day as you book if your arrival date is within 7 days) and from there you can get into your reservation record directly.