As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. The Hong Kong Disneyland hotels are available for future bookings and Inspiration Lake Recreation Centre remains open.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - May 25, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. The Hong Kong Disneyland hotels are available for future bookings and Inspiration Lake Recreation Centre remains open.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Disney Hotels and Express Online Check-in – Frequently Asked Questions

Q.
What is Express Online Check-In?
A.
Disney’s Express Online Check-In service is a convenient option that allows you to start your check-in process online, even before arrival at your Hong Kong Disneyland Resort hotel. You may enjoy shorter queuing times for registration upon arrival with this complimentary service, available to all guests who have made hotel reservations at the Hong Kong Disneyland Resort.

You will receive an invitation email to use the Express Online Check-In service 7 days before you arrive (or on the same day as you book, if your arrival date is within 7 days). Clicking the link inside the email brings you to a form, where you will provide us in advance of your arrival with the information that we typically collect at the Front Desk during the standard check-in process. Upon arrival at the hotel, you will visit a specially designated Front Desk location where we’ll give you the room key and the necessary welcoming materials.