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Magic Access Membership – Frequently Asked Questions

When will my Magic Access Membership expire?
A Magic Access Membership is good for a year after the date of purchase. The expiration date is printed on the back of your card.

Be sure to renew your Magic Access Membership before it expires. The most convenient way is to renew your membership online through the Magic Access Member Site, or by calling +852 1-830-830 between 9:00 AM and 8:00 PM daily. Another option is to use the renewal form sent to you by mail.

You may also renew a Magic Access Membership at any of these locations:
  • Hong Kong Disneyland Park, Main Entrance Ticket Booths. Ticketing locations are open daily beginning 30 minutes before park opening until the park closes.
  • Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge. Hotel Guests may purchase or renew Magic Access Memberships at the Front Desk.
You may renew up to 10 memberships at a time online or an unlimited number of Magic Access Memberships in person up to 60 days prior to the expiration date.