As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - March 28, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Magic Access Membership – Frequently Asked Questions

Q.
What is the Ticket Tag scanning system?
A.
The Ticket Tag system is a quick and convenient way for you to verify your identity at the Hong Kong Disneyland Park entrance. We simply scan your right thumb and then compare it to the scan that was previously associated to your ticket or Magic Access Membership card.

When you pass through the entrance, insert your ticket into the reader and place your thumb on the scanning device while your card is being read. Collect your ticket and enjoy the park―it’s that easy!

If you are unable to scan your right thumb, please show your personal identification with your Magic Access Membership card to enter the park.

The Ticket Tag system uses biometric technology that randomly identifies sample points on your thumbprint. The sampled data is translated into a numerical value that is used to associate you with your ticket. The data collected from your thumb is encrypted so it may only be used to verify that you are the correct ticket holder. No actual thumbprint image is scanned, stored, transmitted or saved.