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Magic Access Membership – Frequently Asked Questions

How do I renew my Magic Access Membership?

The most convenient way to extend your Magic Access Membership is to renew your membership online or call +852 1-830-830 between 9:00 AM and 8:00 PM daily. Another option is to use the renewal form sent to you by mail.

You may also renew your own Magic Access Membership at any of these locations:

  • Hong Kong Disneyland Park, Main Entrance Ticket Booths and Guest Relations. Ticketing locations are open daily beginning 30 minutes before park opening until the park closes.
  • Hong Kong Disneyland Hotel or Disney's Hollywood Hotel. Hotel Guests may purchase or renew Magic Access Memberships at the Front Desk.

You may renew up to 10 membership at a time online or your own Magic Access Membership in person up to 60 days prior to the expiration date. If more than one Magic Access Membership Card is renewed in one transaction, all Members named in the renewal confirmation issued must collect his/her membership card at the same time in person, otherwise, no membership card will be issued.