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Online Hotel Booking - Frequently Asked Questions

Q:

I made a reservation online for one of the Hong Kong Disneyland Resort hotels. Can I change my reservation to the other Disney hotel?

A:

If you made a reservation at Hong Kong Disneyland Website for one of the Hong Kong Disneyland Resort hotels and wish to change it to the other Disney hotel, you will need to cancel your current reservation and then make a new reservation.

Please click here to cancel the original booking and rebook your magical stay at our official website: Room charges for the canceled booking will be fully refunded to your registered credit card account within 2 billing cycles, depending upon your bank’s processing schedule. Cancellations and modifications within 3 days of arrival date are subject to a cancellation fee.

The above policy is not applicable to promotional offers and packages. Please refer to the terms and conditions of each promotional offer or package for cancellation and amendment policies.

Be sure to explore available Hong Kong Disneyland Resort hotel offers before you book your visit!