As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - February 23, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Online Hotel Booking – Frequently Asked Questions

Q.

I made a reservation online for one of the Hong Kong Disneyland Resort hotels. Can I change my reservation to the other Disney hotel?

A.
If you made a reservation online for one of the Hong Kong Disneyland Resort hotels and wish to change it to the other Disney hotel, you will need to cancel your current reservation and then make a new reservation.

Start by canceling your original reservation:Once the cancelation is complete, go ahead and make a new reservation:If you made the original hotel reservation by phone, please call +852 1-830-830, 9:00 AM to 8:00 PM daily, to cancel your reservation.

Room charges for the canceled booking will be fully refunded to your registered credit card account within 2 billing cycles, depending upon your bank’s processing schedule. Cancelations and modifications within 3 days of arrival date are subject to a cancelation fee.

The above policy is not applicable to promotional offers and packages. Please refer to the terms and conditions of each promotional offer or package for cancelation and amendment policies.

Be sure to explore available Hong Kong Disneyland Resort hotel offers before you book your visit!