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Online Hotel Booking – Frequently Asked Questions

Q.

How can I ensure that the hotel reservation that I booked online has been received and confirmed?

A.
When you book a reservation online, you will receive an email to acknowledge your request. After your deposit is processed, we will send a second email to confirm that the reservation is finalized.

If you do not receive either or both confirmation emails, please call +852 1-830-819, 9:00 AM to 8:00 PM daily, for assistance with your reservation.

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