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Online Hotel Booking – Frequently Asked Questions


I called to make a change to my hotel reservation but my online itinerary has not been updated. Is there a way to confirm the change has been made?

Please wait 48 hours after making the change to check your online itinerary. When you modify a reservation by phone, the changes may take up to 48 hours to appear online.

To make a change to an existing hotel reservation online, select your hotel:You may also call +852 1-830-819, 9:00 AM to 8:00 daily, for assistance with your reservation.

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