• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - September 20, 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Online Hotel Booking – Frequently Asked Questions

Q.

I called to make a change to my hotel reservation but my online itinerary has not been updated. Is there a way to confirm the change has been made?

A.
Please wait 48 hours after making the change to check your online itinerary. When you modify a reservation by phone, the changes may take up to 48 hours to appear online.

To make a change to an existing hotel reservation online, select your hotel:You may also call +852 1-830-819, 9:00 AM to 8:00 daily, for assistance with your reservation.

Explore Hong Kong Disneyland Resort hotels.