As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - February 23, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Online Ticket Sales – Frequently Asked Questions

Q.
I purchased Hong Kong Disneyland tickets online and I do not have the credit card to bring as identification. Will I still be able to collect my tickets at the park or ticketing location?
A.
No. Hong Kong Disneyland Park tickets are non-transferrable, so the credit card used for purchase and the confirmation number are required as identification to collect tickets purchased online. You may also be required to show photo ID to verify that you are the authorized cardholder.

If you have lost―or do not have―the credit card used to make the purchase, you will be unable to collect your tickets. Please contact us before your arrive to arrange for a refund to your payment card account. You may purchase replacement tickets using another form of payment at any ticket sales location.

Purchase Hong Kong Disneyland Park tickets.