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Online Ticket Sales – Frequently Asked Questions

I purchased Hong Kong Disneyland tickets online and I do not have the credit card to bring as identification. Will I still be able to collect my tickets at the park or ticketing location?
No. Hong Kong Disneyland Park tickets are non-transferrable, so the credit card used for purchase and the confirmation number are required as identification to collect tickets purchased online. You may also be required to show photo ID to verify that you are the authorized cardholder.

If you have lost―or do not have―the credit card used to make the purchase, you will be unable to collect your tickets. Please contact us before your arrive to arrange for a refund to your payment card account. You may purchase replacement tickets using another form of payment at any ticket sales location.

Purchase Hong Kong Disneyland Park tickets.