• Hong Kong Disneyland Park officially reopened on Jun 18 with reduced capacity, enhanced health and safety procedures and a new reservation system for all guests. All guests entering the park will be required to undergo temperature screening and wear face masks. Learn more.
  • Magic Access members may make a reservation beginning 8 days prior to their visit. General guests may make a reservation beginning 7 days prior to their visit. Reserve Now.
  • The park has implemented social distancing in queues, restaurants, attraction vehicles and other facilities. Character experiences requiring close interaction and close-up photos will be temporarily suspended. Learn more.
  • Extensions will be provided for unused park tickets, Magic Access memberships and other date-specific products. Learn more.
  • Free cancellations for park tickets and hotel room bookings within the specified period are available. Learn more.
Hong Kong Disneyland Park Reopening and Important Information - July 04, 2020
  • Hong Kong Disneyland Park officially reopened on Jun 18 with reduced capacity, enhanced health and safety procedures and a new reservation system for all guests. All guests entering the park will be required to undergo temperature screening and wear face masks. Learn more.
  • Magic Access members may make a reservation beginning 8 days prior to their visit. General guests may make a reservation beginning 7 days prior to their visit. Reserve Now.
  • The park has implemented social distancing in queues, restaurants, attraction vehicles and other facilities. Character experiences requiring close interaction and close-up photos will be temporarily suspended. Learn more.
  • Extensions will be provided for unused park tickets, Magic Access memberships and other date-specific products. Learn more.
  • Free cancellations for park tickets and hotel room bookings within the specified period are available. Learn more.

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Disney Photopass Service – Frequently Asked Questions

Q.
I do not see all the photos that I purchased at Hong Kong Disneyland Resort on the Disney PhotoPass website. What should I do?
A.
If you are at the Hong Kong Disneyland Resort, ask a Cast Member for assistance at any photo sales location.

If you are not at the Resort, sign in or create and account on the Disney PhotoPass website and select “Can’t Find Photos.” Submit the form and a Cast Member will contact you about your missing photos. There is no cost to create an account.

Learn more about Disney PhotoPass service.