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Technical Help – Frequently Asked Questions

Q.
Which devices and operation systems does the official mobile app work on?
A.
The Hong Kong Disneyland official app is available on iPhone® and most Android™ smartphones.

The iOS version is designed to work on all iPhone® 4s or newer models running iOS8.0 or above. For the best experience, we recommend using the latest iOS version available on your iPhone. iPod and iPad devices are not supported at this time.

The Android™ version is designed to work on most Android™ devices running Android™ 4.1 or above. Tablets are not supported at this time.

Windows Phones or tablets are not supported at this time.

Learn more about the Hong Kong Disneyland mobile app—including how to download it on your device.