• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - September 20, 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Technical Help – Frequently Asked Questions

Q.
Which devices and operation systems does the official mobile app work on?
A.
The Hong Kong Disneyland official app is available on iPhone® and most Android™ smartphones.

The iOS version is designed to work on all iPhone® 4s or newer models running iOS8.0 or above. For the best experience, we recommend using the latest iOS version available on your iPhone. iPod and iPad devices are not supported at this time.

The Android™ version is designed to work on most Android™ devices running Android™ 4.1 or above. Tablets are not supported at this time.

Windows Phones or tablets are not supported at this time.

Learn more about the Hong Kong Disneyland mobile app—including how to download it on your device.