Hotel Service Center – “Hong Kong Disneyland Magic Gateway”

“Hong Kong Disneyland Magic Gateway” is located beyond the Park. Make the most of the magic with our services that let you spend more time in the town and our Resort.

  • In-town Check-in:
  • Guest who has accommodation reserved in Hong Kong Disneyland Resort Hotels may visit the “Hong Kong Disneyland Magic Gateway” to register hotel rooms on arrival day.

  • Hotel Dining Reservations:

    • Hotel Dining Reservations are available at “Hong Kong Disneyland Magic Gateway”. Please contact our Cast Members at Hong Kong Disneyland Magic Gateway for more details.

  • Ticket / Magic Access Purchase and Walk-in Hotel Booking:
  • Our Cast Members will happily assist you with Park inquiries, ticket / Magic Access purchases and walk-in hotel booking. Only selected electronic payment methods are accepted. Cash is not accepted. Please contact our Cast Members at Hong Kong Disneyland Magic Gateway for more details.

  • Locations and Operating Hours:
    Location:                B2, WEK B2-4 High Speed Rail, Hong Kong West Kowloon Station (Near Arrival Concourse, Exit A)+
    Operating Hours:    9:00 AM to 7:00 PM

  • +This facility is currently closed. Please check back here for the latest updates and information about when it will reopen.

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