Babysitting services are available for an extra fee at our hotels. For information or to make a reservation, simply select Guest Services on your Guest room telephone or inquire at the Front Desk.
Visit the Bell Desk located in the hotel lobby next to the Front Desk to send and receive mail and packages, arrange limousine services and to pick up merchandise purchased in the park that has been delivered to the hotel via Package Express.
Get the job done while on vacation with computer, Internet and printing services for a nominal fee. Simply visit the Front Desk for assistance.
Exchange foreign currencies at the Front Desk in the main lobby 24 hours a day.
Dry cleaning and valet laundry services are available. Laundry bags and price lists are located in your Guest room wardrobe. Items picked up from your room after 10:00 AM will be delivered back to your room by 7:00 PM on the following day. Services are payable at checkout. Simply select Guest Services on your Guest room telephone for pick up.
Items received by 10:00 AM will be returned by 4:00 PM on the same day.
For Guests with electric automobiles, a complimentary self-service charging station is located in the car park located in front of the main hotel entrance.
Transportation throughout the Resort and beyond via limousine is available at Disney’s Hollywood Hotel. Simply visit the Bell Desk for pricing information or to make a reservation.
Shuttle Service is available from the hotel to K11 MUSEA or Harbour City and Hong Kong West Kowloon Station. Please contact Bell Service in the Hotel lobby for the time schedule and reserve your seat. Service is available to registered Hotel Guests only.
Items found at a hotel of the Hong Kong Disneyland Resort can be recovered by calling Lost and Found. Simply touch the Guest Services button on your Guest room phone for assistance.
If you arrive at Hong Kong Disneyland between 8:30AM and 2:00PM, Luggage Transfer Service is available to transport your luggage to your staying Hong Kong Disneyland Resort Hotel, at a cost of HK$130 per item. Please approach the Luggage Valet on Park Promenade for this service.
Buy stamps, mail postcards and letters, and send and receive packages at the Bell Desk in the main lobby.
You don’t have to carry your souvenirs with you while enjoying your vacation; theme park merchandise can be delivered right to this hotel at no extra charge. Simply tell the Cast Member during time of purchase and arrangements will be made to have your items delivered to the Bell Desk by the end of the day.
Parking at the hotel car park is HK$50 per hour. Guests staying at this hotel may enjoy complimentary self-parking at the hotel car park for up to one vehicle per room. Additionally, Guests who spend HK$500 or more a day at Disney’s Hollywood Hotel can validate their parking tickets at any restaurant or retail location within the hotel to enjoy complimentary parking for one vehicle for up to 3 consecutive hours on the same day.
Please note that parking spaces are subject to availability and parking fee is subject to change without notice. We may from time to time restrict use of the car park or any part of it without prior notice, refund or compensation due to capacity, inclement weather or special events, to ensure safety, security or order, or if we consider that the circumstances so require.
Evoking a majestic movie palace, Celebrity Gifts is your one-stop shopping destination for Disney pins, toys, apparel, collectibles and sundries—conveniently located across from Studio Lounge.
Designated smoking areas can be found in outside restaurants and public areas throughout Disney’s Hollywood Hotel. For the comfort of all Guests, smoking is only permitted in these clearly marked, specially selected places. When checking in, please ask the Front Desk for specific location information.