As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - 1 April 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

Pusat Bantuan

Ada yang bisa kami bantu?

chrome.searchBox.accessibleText

Hotel Disney – Pertanyaan yang Sering Diajukan

Q.
Di mana lokasi untuk mendapatkan bantuan terkait Express Online Check-In?

A.
Pastikan detail reservasi Anda benar dan informasi pribadi yang Anda berikan sudah paling baru. Jika mengalami kesulitan teknis terkait Express Online Check-In, seperti halaman tidak dimuat dengan benar, periksa untuk memastikan Anda memiliki versi browser web yang terbaru:
Jika Anda menggunakan browser versi terbaru dan Anda masih tidak dapat menggunakan Express Online Check-In, atau tidak dapat menemukan catatan reservasi Anda, hubungi meja resepsionis hotel Hong Kong Disneyland Resort Anda. Tamu yang berusia di bawah 18 tahun harus mendapat izin orang tua atau wali untuk menelepon.