As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - 31 Maret 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Penjualan Tiket Online – Pertanyaan yang Sering Diajukan

Q.
Saya mencoba membeli tiket online dan mendapatkan pesan 'Persetujuan bank tidak diperoleh'. Apa yang harus saya lakukan?
A.
Pilih tiket Anda lalu verifikasi rincian kartu kredit Anda untuk mencobanya lagi. Anda juga dapat memasukkan kartu kredit yang berbeda. Jika Anda masih tidak bisa menyelesaikan transaksi online, Anda dapat membeli tiket pada seseorang di salah satu lokasi ini:
  • Hong Kong Disneyland Park, Loket Tiket Gerbang Masuk Utama dan Hubungan Tamu. Lokasi pengambilan tiket buka setiap hari dimulai sejak 30 menit sebelum taman dibuka sampai taman ditutup.
  • Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel atau Disney Explorers Lodge. Sebagai Tamu hotel, tersedia tiket taman untuk dipesan setiap saat, yang dapat dibeli di Meja Resepsionis selama kunjungan Anda.
  • Keajaiban Hong Kong Disneyland, Hong Kong International Airport (Terminal 2). Buka tiap hari dari jam 08:30 sampai 21:00.
  • Pilih agen perjalanan.
Kami sarankan Anda membeli tiket terlebih dahulu, karena taman terkadang mengalami masalah kapasitas.

Penduduk Macau mungkin mengalami masalah teknis dengan kartu pembayaran yang diterbitkan oleh bank yang berbasis di Macau. Jika masalah tetap muncul, coba gunakan kartu pembayaran lainnya.

Jika Anda mengalami masalah dalam menyelesaikan pembelian di hongkongdisneyland.com menggunakan MasterCard, silakan hubungi MasterCard di +800 966-677 (Hong Kong dan Asia Pasifik saja).