As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - 2 April 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

Pusat Bantuan

Ada yang bisa kami bantu?

chrome.searchBox.accessibleText

Tamu Penyandang Disabilitas

Hong Kong Disneyland Park, Hong Kong Disneyland Hotel, Disney’s Hollywood Hotel dan Disney Explorers Lodge menawarkan berbagai macam layanan bagi tamu dengan gangguan gerak, pendengaran dan penglihatan.

Demi kenyamanan Anda, tersedia sewa kursi roda di Departemen Pemadam Kebakaran Disneyland di samping City Hall di Main Street, U.S.A. Town Square. Semua lokasi bersantap, toilet dan toko dapat diakses dengan kursi roda, dan pilih wahana yang menyediakan pintu masuk bagi penyandang disabilitas.

Kami menyediakan panduan taman Braille dan panduan audio portabel berdasarkan permintaan. Selama kunjungan, silakan bertanya kepada Cast Member jika ada pertanyaan atau memerlukan bantuan.


Pertanyaan yang Sering Diajukan

Bantuan Lebih Lanjut

Chatting
Chatting online tidak dapat digunakan saat ini. Cast Members berada di sini untuk membantu Anda antara pukul 7:00 dan 23:00 EST.
Chatting online tidak dapat digunakan saat ini. Cast Members berada di sini untuk membantu Anda antara pukul 7:00 dan 23:00 EST.