Special Arrangement for Members

Hong Kong Disneyland Park will officially reopen on September 25, 2020, and we look forward to welcoming you home as we embark on new magical journeys together.

During the initial reopening stage, the park will implement a new five-day per week operation, and will be closed on Tuesdays and Thursdays (except public holidays and special days designated by the Resort from time to time) until further notice. The resort will continue its measured approach with enhanced health and safety measures, so that you can have a magical experience in an uplifting environment. The park will also continue to control capacity as required by the government.

All Guests are required to reserve their visit date online via the Hong Kong Disneyland's official website within seven (7) days prior to their visit to the Park. Magic Access Members can make reservations within eight (8) days.

Affected Members will have their memberships extended automatically, please log on to the Magic Access Member Site to check your new membership expiry date on or after 2:00 PM, September 25, 2020.

Learn more about special arrangements for Members by selecting from the menu.



Membership extension

(Not applicable for memberships which expired before July 15, 2020, or new membership cards issued on or after September 22, 2020)

The validity of Magic Access memberships will be extended by 110 days, considering the Park's closure days and the initial 5-day per week operation. The membership extension arrangement may be subject to further review and adjusted where appropriate. Magic Access memberships that expired before July 15, 2020 or new membership cards issued on or after September 22, 2020 will not be extended.

Affected Members can continue to enjoy member privileges with their existing membership cards and renew their memberships at a later date.

Please log in the Magic Access Member Site to check your latest membership expiry date on or after 2:00 PM, September 25, 2020.


 

Unredeemed Magic Access Confirmation/ Magic Access Certificate

Guests who are holding unredeemed Magic Access confirmation for new memberships or Magic Access Certificate with an expiry date falling between January 26 and September 30, 2020 (both dates inclusive) may present the original confirmation or certificate to redeem the new Magic Access membership card in person at designated location(s) within three (3) months from the reopening date (September 25, 2020) of Hong Kong Disneyland Park. Each membership card is valid for one year from the issue date.
 

Birthday privileges

(Applicable to Members whose birthday falls between January and September)
If a Member's birthday occurred during the Park's temporary closure period from January to September, 2020, the Member may enjoy birthday privileges on or before December 20, 2020.

(Applicable to all Members)
Due to operational adjustments in our hotel restaurants, please call in advance to make a reservation prior to redeeming the Member's birthday privileges.
  • Hong Kong Disneyland Hotel +852 3510-6000
  • Disney Explorers Lodge +852 3510-2000
  • Disney's Hollywood Hotel +852 3510-5000

 

Park Visit Reservation

During the initial reopening stage, the park will implement a new five-day per week operation, and will be closed on Tuesdays and Thursdays (except public holidays and special days designated by the Resort from time to time) until further notice. The resort will continue its measured approach with enhanced health and safety measures, so that you can have a magical experience in an uplifting environment. The park will also continue to control capacity as required by the government.

All Guests are required to reserve their visit date online through the Hong Kong Disneyland's official website within seven (7) days prior to their visit to the Park. Magic Access Members can make reservations within eight (8) days.

Magic Access Members may reserve their visit dates one day in advance, beginning on September 22, 2020. Reservation for other Guests will begin at 12:00 PM on September 23, 2020. Guests are also required to make a health declaration as part of their reservation process.

Important Information
  • Magic Access Members may reserve a visit day through the Hong Kong Disneyland official website with their valid membership cards.
  • Only one ticket or membership card may be used in each reservation. You can make reservations for additional tickets or membership cards for your companions by using the same contact information.
  • Reservations must be made by persons 18 or above. For a Guest under 18 years old, reservations are required to be completed by the Guest's legal guardian or person who has obtained consent of the legal guardian.
  • Reservations will be available to holders of valid Magic Access Card, Magic Access Certificates and Magic Access Confirmations eight (8) days in advance, while reservations for other Guests will be available within seven (7) days prior to their Park visit.
  • Members with valid membership card can make reservations for multiple days of Park visit within the available reservation period.
  • Magic Access Platinum Members may reserve for himself/herself together with up to five (5) other Guests, and Gold and Silver Members may reserve for himself/herself together with up to four (4) other Guests. All Guests/Members registered under the same reservation must enter the Park at the same time.
  • Reservations are subject to limited quota based on ticket type. We will accept on-the-day reservation if the daily quota has not been booked out.
  • Park admission is subject to membership validity and blockout dates of the membership card. Please check the expiry date and blockout dates of your membership card prior to making a reservation for a Park visit. Click here for the Magic Access blockout calendar.

Park Visit Reservation procedures

Step 1: Log in using valid contact information
Please submit a valid email address or mobile phone number to log in. A one-time password (OTP) will be sent to the registered email address or mobile phone number for login. Please ensure you are able to receive the email/SMS to subsequently login with the OTP within the validity period.


Step 2: Select the ticket and pass type
Select your pass information for registration:
  • For Magic Access Membership Cards, choose "Pass"
  • For Magic Access Certificates, choose "Ticket"
  • For Magic Access Confirmations, choose "Ticket Voucher or Confirmation"



Step 3: Input your membership information
Input your pass information for registration:
  • For Magic Access Membership Cards, choose "Pass"
 
  • For Magic Access Certificates, choose "Ticket"
 
  • For Magic Access Confirmations, choose "Ticket Voucher or Confirmation"



Step 4: Select your visit day
Next, choose your visit day. Remember to check the block-out days for your membership type before you reserve the date.
(Magic Access Membership Cards, Magic Access Certificates and Magic Access Confirmations can make reservations within eight (8) days prior to their visit.)



Step 5: Confirmation
You will receive an email or SMS confirmation upon a successful reservation, subject to the contact information provided for reservation.



Step 6: Make an inquiry about your reservation status
Upon clicking on confirmation link via email or SMS, you will be able to check your reservation status, make a cancelation, or make a reservation for other tickets and membership cards for your family or friends.

Reserve Park Visit Now