Special Arrangement for Members

Hong Kong Disneyland Park is officially reopened on February 19, 2021, welcoming every Magic Access Member again.

In line with the latest regulations and guidance from government and health authorities, the resort will continue to maintain its measured approach with health and safety measures, all visiting Guests are required to scan the "LeaveHomeSafe" QR code or register their names and contact numbers before entering the premises. All visiting Guests will be required to provide their names and contact numbers on the Hong Kong Disneyland Park Reservation website when reserving their visit date with valid membership cards prior to arrival. A five-day per week operation will remain in place, with the park closed on Tuesdays and Thursdays (except public holidays and special days designated by the resort from time to time) until further notice.

Magic Access Platinum Members may reserve up to 9 days prior to arrival, while Gold and Silver Members may reserve guidance from health and government authorities, all Guests are required to provide their full name and contact number as part of the reservation process.

Affected Members will have their memberships extended automatically, please log on to the Magic Access Member Site to check your new membership.

Learn more about special arrangements for Members by selecting from the menu.



Membership extension

(Not applicable to membership that expired before December 2, 2020, or new membership issued on or after February 17, 2021)

The membership terms of existing Magic Access memberships will be extended by the number of Park closure days (between December 2, 2020 and February 19, 2021), minus the number of blockout dates on weekdays applicable to the respective membership tiers, plus an additional 30 days^. This arrangement may be subject to further review and adjusted where appropriate. Magic Access memberships that expired before December 2, 2020 or new membership cards issued on or after February 17, 2021 will not be extended.

Please log on to the Magic Access Member Site to check your new membership expiry date.

^Affected Magic Access memberships will be extended by 109 days for Platinum Card Members, 97 days for Gold Card Members, and 92 days for Silver Card Members.

 

Unredeemed Magic Access Confirmation/ Magic Access Certificate

Guests with Magic Access confirmation or Magic Access certificate with expiry date falling from December 1, 2020 and February 18, 2021 and which are not yet redeemed may present the original confirmation or certificate to redeem the new Magic Access membership card in person at designated location(s) within three (3) months from the reopening date of Hong Kong Disneyland Park (February 19, 2021). Each membership is valid for one year from the issue date.
 

Birthday privileges

(Applicable to the birthday privileges in 2020 for Magic Access Members whose birthday falls between October and December)
If a Member's birthday falls within the period from October 1 to December 31, 2020, the validity date of his/her unused Member's birthday privileges will be extended to March 31, 2021.

(Applicable to the birthday privileges in 2021 for ALL Magic Access Members)
Members may enjoy birthday privileges on any day during the relevant membership year and will automatically expire after such membership year. Each Member may only enjoy birthday privileges once per membership year.

(Applicable to all Members)
Due to operational adjustments in our hotel restaurants, please call in advance to make a reservation prior to redeeming the Member's birthday privileges.
  • Hong Kong Disneyland Hotel +852 3510-6000
  • Disney Explorers Lodge +852 3510-2000
  • Disney's Hollywood Hotel +852 3510-5000

 

Park Visit Reservation

During the initial reopening stage, the park will implement a five-day per week operation, and will be closed on Tuesdays and Thursdays (except public holidays and special days designated by the Resort from time to time) until further notice. The resort will continue its measured approach with enhanced health and safety measures, so that you can have a magical experience in an uplifting environment.

To maintain appropriate social distance among Guests, Hong Kong Disneyland has introduced capacity control in our Park. All Guests are required to reserve their visit date with their valid tickets, membership cards or ticket vouchers/confirmation through Hong Kong Disneyland’s official website prior to their visit to the Park. General guests may make a reservation beginning 7 days prior to arrival. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold and Silver members may reserve beginning 8 days prior to arrival.

Important Information
  • Magic Access Members may reserve a visit day through the Hong Kong Disneyland official website with their valid membership cards.
  • Only one ticket or membership card may be used in each reservation. You can make reservations for additional tickets or membership cards for your companions by using the same contact information.
  • Reservations must be made by persons 18 or above. For a Guest under 18 years old, reservations are required to be completed by the Guest's legal guardian or person who has obtained consent of the legal guardian.
  • Holders of valid Magic Access Platinum Membership Cards may reserve up to nine (9) days prior to their Park visit, and holders of valid Magic Access Gold and Silver Membership Cards, Magic Access Certificates and Magic Access online purchase confirmations may reserve up to eight (8) days prior to their Park visit. Other Guests may reserve up to seven (7) days prior to their Park visit.
  • Members with valid membership card can make reservations for multiple days of Park visit within the available reservation period.
  • Holders of valid Magic Access Membership Cards may reserve for himself/herself together with up to three (3) other Guests who have valid tickets or membership cards. All Guests/ Members registered under the same reservation must enter the Park at the same time.
  • Reservations are subject to limited quota based on ticket type. We will accept on-the-day reservation if the daily quota has not been booked out.
  • Park admission is subject to membership validity and blockout dates of the membership card. Please check the expiry date and blockout dates of your membership card prior to making a reservation for a Park visit. Click here for the Magic Access blockout calendar.

Reservation Tips
Make a reservation for your Park visit as early as possible. To be considerate of other Magic Access Members, please cancel your booking if you cannot visit on the day you've reserved. You may also try to make a same-day booking.


Park Visit Reservation procedures

Step 1: Log in using valid contact information
Please submit a valid email address or mobile phone number to log in. A one-time password (OTP) will be sent to the registered email address or mobile phone number for login. Please ensure you are able to receive the email/SMS to subsequently login with the OTP within the validity period.


Step 2: Select the ticket and pass type
Select your pass information for registration:
  • For Magic Access Certificates, choose "Ticket"
  • For Magic Access Membership Cards, choose "Pass"
  • For Magic Access Confirmations, choose "Ticket Voucher or Confirmation"



Step 3: Input your membership information
Input your pass information for registration:
  • For Magic Access Membership Cards, choose "Pass"
 
  • For Magic Access Certificates, choose "Ticket"
 
  • For Magic Access Confirmations, choose "Ticket Voucher or Confirmation"



Step 4: Select your visit day, fill in the name and contact number of each Guest
Next, choose your visit day. Remember to check the block-out days for your membership type before you reserve the date.
(Magic Access Platinum Membership Cards can make reservations within nine (9) days prior to the visit, Magic Access Gold and Silver Membership Cards, Magic Access Certificates and Magic Access Confirmations can make reservations within eight (8) days prior to their visit.)



Step 5: Make an inquiry about your reservation status
Once the reservation is submitted successfully, you will be directed to the reservation list showing all the successful and/or cancelled reservations. You will be able to check your reservation status, make a cancelation, or make a reservation for other tickets and membership cards for your family or friends.

Reserve Park Visit Now