Magic Access Terms & Conditions

Please read these Terms and Conditions carefully before using the Magic Access Membership Card. By keeping or using the Magic Access Membership Card or the membership benefits, you are accepting all the Terms and Conditions below and will be bound by them.

Updated: December 16, 2016

ABOUT MAGIC ACCESS

1. There are three tiers of Magic Access Membership: Silver, Gold and Platinum.

2. Magic Access Membership Card ("Card") is issued subject to these Terms and Conditions, and the Rules and Regulations of the Hong Kong Disneyland Park ("Park") which are set out in the website at www.hongkongdisneyland.com ("Website"). The Card is non-transferable, non-exchangeable and non-refundable.

3.1 Guest will be required to present such personal identification and provide such personal data as Hongkong International Theme Parks Limited ("HKITP") may require at the time of the purchase or issue of the Card. Examples of personal identification include but are not limited to: HKID Card, passport or other photo identification (for Children aged 3 to 11: school handbook, or birth certificate and other photo identification; for full-time students aged 12 to 25: school handbook or full-time student card with photo identification). HKITP may refuse admission to the Park if in HKITP’s determination the identity of the Member cannot be verified by one or more means set out herein. To be issued the Card, Guest will be required to visit designated location(s) in person and follow procedures stipulated by HKITP (including but not limited to procedures relating to the taking of his/her photograph). The requirements in this paragraph 3.1 shall apply to issue of Cards pursuant to paragraphs 6, 7, 8, 9, 10, 11, 15 and 19.
 The name and photograph of the Guest will be printed on the Card and the name as printed cannot be changed. The Card with the Guest's name printed is referred to as a "Personalised Card" and each Guest to whom HKITP issues a Personalised Card is referred to as a “Member”.

3.2 Without prejudice to paragraph 3.1, if for any reason the photograph of Member is not printed on the Card, Member is required to obtain Ticket Tag confirmation or verify his/her identity by such means as stipulated by HKITP upon each entry into the Park. In addition, HKITP may require Members to present such personal identification as HKITP may from time to time require upon each entry into the Park for verification.

3.3 Admission to the Park is subject to the Rules and Regulations of the Park which are set out in the Website, as the same may be modified by HKITP at any time and from time to time without prior notice. HKITP may from time to time, without prior notice and without refund or compensation, change the operating hours of the Park or attractions, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program, due to capacity, inclement weather, special events, to ensure safety, security or order, or if HKITP considers that the circumstances so require.

4. The Card is valid for admission during normal operating hours of the Park with unlimited usage for one year from the issue date, except for:

  • Private events;
  • Special events which require a separate admission charge;
  • Block-out dates as announced by HKITP from time to time (N.B. Different block-out dates apply to Silver and Gold Card respectively. Platinum Card is not subject to any block-out date).

The last day of the validity period will be printed on the back of the Card. The prevailing block-out dates are set out in the Website and are subject to change.

MAGIC ACCESS BENEFITS

5. Member must present his/her valid Personalised Card and such personal identification as HKITP may require at the time of redemption of the Magic Access benefits. HKITP may refuse redemption of the Magic Access benefits if in HKITP’s determination the identity of the Member cannot be verified.

     5.1 - Benefits apply to the Member only and are non-transferable. Benefits (including discounts) are for the Member's personal use only and must not be used to obtain or purchase items or services with the intent to resell such items or services. Benefits (including discounts) must not be sold, bartered, or exchanged for any goods, services, or benefits.

     5.2 - Benefits are applicable to Personalised Card only; Magic Access Certificates are not valid for redemption of benefits.

     5.3 - If the benefit is conditional upon payment for goods or services, the Member must be the payor for such goods or services, except where the Member is a "Child" or "Student" ("Child" and "Student" are defined as persons aged 3-11 and aged 12-25 respectively in Paragraph 3.2 above.)

     5.4 - Benefits are subject to applicable block-out dates.

     5.5 - Benefits are subject to availability. Certain benefits and features may be made available on a limited basis to a selected group of Members. Benefits may be subject to controls which may limit the number, type, value and other features of the benefits allocated for Magic Access Membership Program, or which may restrict the number or eligibility of Members to whom the benefit is offered (collectively, "Benefit Limits"). Members acknowledge that HKITP may, in its absolute discretion, determine or change the availability and the Benefit Limits without prior notice. Benefits are further subject to such terms and conditions applicable to the benefit or transaction in question. Availability, Benefit Limits and the terms and conditions applicable to the benefit or transaction in question are set out in the "Magic Access Benefits Terms and Conditions", the Website, the relevant advertisement, Member communication and/or notices or signages displayed at the sales or service location.

     5.6 - Benefits may not be used in conjunction with any other coupon, promotional offer or discount.

     5.7 - Without limiting the generality of the foregoing, the total amount (net of discount) on all merchandise purchases made by a Member shall be limited to HK$10,000 per calendar month (such limit, "Merchandise Limit"). The Merchandise Limit shall apply to Members of any tier, regardless of the type and level of discount. Members shall be responsible for ensuring that the Merchandise Limit is not exceeded at any time during the term of the membership. Without prejudice to other rights of HKITP in these Terms and Conditions, HKITP reserves the right to at any time without prior notice terminate or suspend the merchandise discount benefits to a Member whose merchandise purchase has exceeded the Merchandise Limit.

     5.8 - HKITP reserves the right to add to, delete and/or to vary the terms and conditions applicable to the benefits or to terminate or suspend the availability of any benefit at any time and from time to time without notice, save and except that HKITP will give notice to the Member of any material change to the benefits provided in the "Magic Access Benefits Terms and Conditions" below. Any such notice given by HKITP to the Member can be sent by post, email, via sms message or by posting the material change on the Website. Publication of the material change to the benefits provided in the "Magic Access Benefits Terms and Conditions" below by such means as HKITP may consider appropriate will also constitute effective notice to the Member. Where the Member is aged below 18, HKITP will give notice of such material change to the Member’s parent or legal guardian. Use of the Card or the benefits after the date upon which any change to the benefits or the terms and conditions related thereto is to have effect will constitute acceptance by the Member of such change, and the Member shall be bound by such change.

SALES AND UPGRADE

6. The Card is available for sale at the ticket windows at the Main Entrance of the Park. Guests staying at Hong Kong Disneyland Hotel or Disney's Hollywood Hotel may purchase the Card at the hotel front desks on the day of check-in or the day of visiting the Park. Guests purchasing the Card shall follow the requirements set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the Card in person and have his/her photograph taken.

7. Guests may also purchase the Card online through the Website. Guests purchasing the Card shall follow the requirements set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the Card in person and have his/her photograph taken. If more than one Card is purchased in a transaction, all Guests named in the confirmation issued for the Website purchase must collect his/her Personalised Card at the same time in person at location(s) designated in the confirmation. No Card will be issued if one or more Guests named in the Website purchase confirmation is/are not present for Card collection at the same time at the designated location.

8. Magic Access Certificate is available for sale at the Main Entrance of the Park, Hong Kong Disneyland Hotel and Disney's Hollywood Hotel. Magic Access Certificate is printed without the Guest's name and must be exchanged for a Personalised Card at the above sales locations prior to admission or benefits redemption. Guests exchanging the Magic Access Certificate for the Personalised Card shall follow the requirements set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the Card in person and have his/her photograph taken. The last day to exchange for a Personalised Card is printed on the back of the Certificate. No Personalised Card will be issued after the expiry date of the Certificate. Personalised Card is valid for one year from its issue date.

9. Unused and unexpired Park ticket may be upgraded to the Card by paying the price difference at the Main Entrance of the Park prior to entering the Park. Guests upgrading the Park ticket must follow the requirements set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the Card in person and have his/her photograph taken.

10. Members may, during the validity period of the original membership, upgrade their membership to another tier by paying the price difference at the Main Entrance of the Park. Guests upgrading their original membership tier must follow the requirements set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the Card in person and have his/her photograph taken. The last day of the validity period of the upgraded membership will be the same as that of the original membership. No extension of the last day of the validity period is allowed. Members shall follow procedures stipulated by HKITP regarding the issue of the new Card for the upgraded membership.

11. Guest may also upgrade his/her Park ticket to a Card by paying the price difference at Magic Access Member Service Center only on the day of visit with the Park ticket to be upgraded. Guests upgrading his/her Park ticket must follow the requirements set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the Card in person and have his/her photograph taken. Any Card issued upon upgrade will be valid for one year starting from the date when the original ticket was first used. No upgrade will be possible after the day when the original Park ticket is used.

RENEWAL

12. Member may renew his/her membership on, or up to 60 days before, the last day of the validity period of the original membership. Member who renews his/her membership in accordance with these Terms and Conditions is entitled to renewal benefits, if applicable.

13. Member may renew his/her membership in person at the ticket windows at the Main Entrance of the Park. Member staying at Hong Kong Disneyland Hotel or Disney's Hollywood Hotel may renew at the hotel front desks in person.

14. Member may also renew through the Website, the Hong Kong Disneyland Reservation Center at +852 1-830-830, or by post. A confirmation letter will be issued to the Member upon HKITP's acceptance of the renewal request. Member is required to visit one of the locations specified at Paragraph 13 with the confirmation letter to collect the new Card for the renewed membership. If more than one Members’ membership is renewed in a transaction, all Members named in the renewal confirmation must collect his/her Personalised Card at the same time in person at designated location(s). No Card will be issued if one or more Member named in the renewal confirmation is/are not present for new Card collection at the same time at the designated location.

15. Membership renewal is subject to the requirement set out in paragraph 3.1 above, including, without limitation, the requirement that Member must collect the new Card in person and have his/her photograph taken. When collecting the new Card, Member must present his/her original Card and such personal identification and provide such personal data as HKITP may require. The original Card will be collected by HKITP upon renewal. Members shall follow procedures stipulated by HKITP regarding the issue of the new Card for the renewed membership.

16. The new Card will be valid for one year after the last day of the validity period of the Member's original membership, regardless of the actual date of the renewal request, confirmation or collection.

17. No change may be made to the name of the Guest printed or recorded on the original Card and such name shall be the same for the new Card. Renewal benefits, if applicable, are non-transferable, non-exchangeable and non-refundable.

18. Only Personalised Card will be issued upon renewal of membership. Magic Access Certificate will not be issued.

REPLACEMENT OF CARD

19. A handling fee determined by HKITP will be charged for the replacement of Card due to loss, theft, damage or upon Member's request. The last day of the validity period of the replaced Card will be the same as that of the original Card. Card replacement pursuant to this paragraph 19 is subject to the requirement set out in paragraph 3.1 above, including, without limitation, the requirement that Guest must collect the new Card in person and have his/her photograph taken. Members will be required to provide personal identification for verification during replacement process.

GENERAL

20. The tier of membership (Silver, Gold or Platinum) will be printed on the back of the Card and this may or may not be the same as the colour of the Card. If the printed tier is different from the colour of the Card, the printed tier shall govern the membership entitlement. In such event, HKITP reserves the right to withdraw the Card and replace it with another one without such discrepancy.

21. HKITP reserves the right at any time to revoke and/or retain the Card (and the corresponding membership), or suspend the benefits associated with the Card, without refund or compensation: (a) if the Card is used for Park admission or redemption of benefits by any person other than the Guest whose name is printed on the Card; (b) if the Card and/or its benefits are used for commercial purposes or are misused for other purposes; (c) if the Member violates or fails to comply with any of these Terms and Conditions or any of the Rules and Regulations of the Park; (d) for unsafe, illegal or offensive behavior; (e) to ensure safety, security or order; or (f) if HKITP considers that the circumstances so require.

22. In the event of disputes, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of the Magic Access Membership Program.

23. HKITP reserves the right to add to, delete and/or to vary these Terms and Conditions at any time and from time to time without notice, save and except that HKITP will give notice to the Member of any material change to these Terms and Conditions. Any such notice given by HKITP to the Member can be sent by post, email, via sms message or by posting the material change on the Website. Publication of the material change to these Terms and Conditions by such means as HKITP may consider appropriate will also constitute effective notice to the Member. Where the Member is aged below 18, HKITP will give notice of any material change to these Terms and Conditions to the Member’s parent or legal guardian. Use of the Card or the benefits after the date upon which any change to these Terms and Conditions is to have effect will constitute acceptance by the Member of such change, and the Member shall be bound by such change.

24. HKITP reserves the right to terminate or suspend the availability of Magic Access Membership Program or any part of the Magic Access Membership Program or its use by the Member at any time without any prior notice.

25. Except as specifically amended by the Personal Information Collection Statement set out in the Magic Access membership registration form, personal data collected in connection with the purchase or issue of the Card will be held, processed and used in accordance with the applicable privacy policy set out in the Website. Copies of HKITP's privacy policy are also available upon request at any of HKITP's ticket sales locations.

26. These Terms and Conditions are subject to the interpretation of HKITP which shall be final and conclusive.

27. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China.

28. In the event of any conflict or inconsistency between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.

29. These Terms and Conditions constitute an agreement between HKITP and each Member respectively. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.

Hong Kong Resident Magic Access Offer – Terms and Conditions

  1. Hong Kong residents with the following identity proof are eligible for this offer:

    1. valid Hong Kong Identity Card; or
    2. for guests aged 3-11, valid Hong Kong birth certificate and a recent school handbook issued by a school located in Hong Kong.
  2. Hong Kong residents can purchase both Magic Access and Magic Access Certificate.
  3. Magic Access Certificate purchased must be exchanged for a Personalized Magic Access on or before the valid end date.
  4. This offer is only available for sales at Hong Kong Disneyland Website www.hongkongdisneyland.com, and the ticket booths at the Main Entrance of the Hong Kong Disneyland Park, Hong Kong Disneyland Hotel and Disney’s Hollywood Hotel.
  5. Guests who have already purchased Magic Access or any other tickets to the Park will not be entitled to any exchange or refund under this offer.
  6. This offer is subject to the Magic Access General Terms and Conditions, and other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.

Magic Access Benefit Terms and Conditions

Important Details
  1. The Magic Access (“MA”) benefits set forth below are available to Magic Access members (“Members”) of applicable tier(s) from December 16, 2016 to December 31, 2017.
  2. Guests acknowledge that Hongkong International Theme Parks Limited (“HKITP”) may in its absolute discretion determine or change the range and availability of the applicable benefits (the “Benefit Limits”) at any time without prior notice. All benefits are subject to the Benefit Limits.
  3. In order to redeem benefits available to Members, a Member shall present his/ her valid membership card (“Membership Card”) and personal identification as required by HKITP. A Member who has purchased his or her MA membership online shall present the MA certificate that is issued upon completion of online purchase at the Ticket Booths located at the Main Entrance of Hong Kong Disneyland (the “Park”) to obtain his or her Membership Card.
Benefits available to Members of all tiers
  • Gift
    A lanyard exclusive for Members will be given to each Member.
In-Park Benefits
  • Parking
    Free parking for Platinum and Gold Members, Silver Members may enjoy HK$40 off on parking for private cars or HK$15 off on parking for motorcycles at the Auto Plaza from 8:30am until the time which is 2 hours after the Park is scheduled to close.

    • This offer is applicable to private cars or motorcycles at Auto Plaza only. This offer does not extend to hotel parking.
    • Each Member may only benefit from discounted or free parking for one vehicle per day.
    • No refund of parking fee will be made available if the Membership Card is not presented at the time of entry to the Auto Plaza.
    • Entrance to the Auto Plaza is subject to the Rules and Regulations of the Auto Plaza, which are displayed at the entrance near the toll booth.
Benefits available to Platinum and Gold Members only
  • Additional FASTPASS Tickets
    For each admission to the Park, Platinum Members are entitled to two (2) additional FASTPASS tickets and Gold Members are entitled to one (1) additional FASTPASS ticket.

    • Additional FASTPASS tickets are available at FASTPASS attractions listed on the Park guidemap.
    • Each FASTPASS ticket must be used during the specified time frame on the valid date as printed.
    • Each FASTPASS ticket allows only one (1) person to use a designated queue to enter the designated attraction. The designated queue does not guarantee immediate enjoyment of the attraction.
    • Valid FASTPASS tickets must be presented, and will be collected, at the time of entering the attraction.
    • Once a FASTPASS ticket is issued to a Member, no further FASTPASS tickets may be issued to the same Member until the time printed on the first FASTPASS has expired.
  • Stroller Rental Discount
    Platinum and Gold Members may enjoy 50% discount for each stroller rental, subject to the following:

    • This offer may not be used on block-out dates including January 28 to February 3, 2017.
    • For additional information and terms and conditions, please visit www.hongkongdisneyland.com.
Benefits available to Platinum Members Only
  • Preferred Entrance
    Platinum Members may enjoy preferred entrance for security check and Park entry.

    • Members are required to have security inspection at bag check table as usual.

  • Complimentary Luggage Storage
    Platinum Members may enjoy one (1) complimentary luggage storage at the luggage valet by the guest services building at the Main Entrance to the Park.

    • Maximum one (1) piece of luggage per visit day.
    • For additional information and terms and conditions, please refer to the back of luggage storage ticket.

  • Online Reservation for “Disney in the Stars” Fireworks Reserved Viewing Area
    Platinum Members may enjoy the Park’s fireworks at a reserved viewing area.

    • For Platinum Member and up to three (3) other guests per show.
    • In order to benefit from this privilege, Members must reserve the spaces online via Member Site two (2) to four (4) days prior to the planned visit.
    • Member and his/her Guests should arrive at Reserved Viewing Area entrance 20 minutes prior to the scheduled fireworks time, and shall bring along the reservation confirmation and Membership Card.
    • The scheduled time for fireworks for each day will be printed on the Times Guide.

  • Online Reservation for “Jedi Training: Trials of the Temple”
    Platinum Members may reserve a space for “Jedi Training: Trials of the Temple”.

    • Only available to Platinum Members aged between 4 and 12 years of age.
    • In order to benefit from this privilege, Members must reserve a space online via Member Site two (2) to four (4) days prior to the planned visit.
    • Members may only reserve for one activity session per day.
    • Members should arrive at Jedi Temple entrance 20 minutes prior to the scheduled show time, and shall bring along the reservation confirmation and Membership Card.

  • Online Seat Reservation for "Mickey and the Wondrous Book"
    Platinum Members may reserve seats for “Mickey and the Wondrous Book” show.

    • For Platinum Member and up to three (3) other guests per show.
    • In order to benefit from this privilege, Members must reserve seats for the show online via Member Site between one (1) hour and two (2) days prior to the scheduled show time.
    • Within the same visit day and before the reserved show starts, Member can only reserve one show.
    • Members and his/her guests should arrive at theater entrance 25 minutes prior to the scheduled show time, and shall bring along the reservation confirmation and Membership Card.

  • Priority Seating at "Festival of the Lion King"
    Platinum Members may enjoy priority seating at the "Festival of the Lion King" show.

    • For Platinum Member and up to three (3) other guests per show.
    • Members and his/her guests are required to arrive at theater entrance 20 minutes prior to the scheduled show time.

  • Park Ticket Discount Offer
    Platinum Members may enjoy 10% discount for the purchase of 1-Day Admission tickets to the Park.

    • This offer is applicable to 1-Day General Admission and Child Tickets only.
    • Each Platinum Member may purchase up to six (6) discounted Park tickets in each calendar year.
    • Discounted Park tickets are only available for purchase at the Ticket Booths located at the Main Entrance of the Park.
    • Discounted Park tickets are only valid on the day they are purchased. Discounted Park tickets not used on the day of purchase will be void.
    • For park ticket terms and conditions, please visit www.hongkongdisneyland.com/tickets.

  • Magic Access Platinum Hotline
    Platinum Member can call +852 1-830-888 for room and dining reservation concierge service. The concierge service operates daily from 9:00 AM to 8:00 PM.
Food and Beverage Benefits
  • Park and Hotel Dining Offer

    Regular Dining Offer
    Platinum Members may enjoy 25% discount, Gold and Silver Members may enjoy 10% discount for dining in the Park and Hotels, subject to the following:

    • Park Dining
      • Park dining offer does not extend to dining at Main Street Corner Cafe hosted by Coca-Cola®, Plaza Inn, Market House Bakery and Outdoor Vending Carts in the Park.
      • Park dining offer does not extend to food and beverage souvenirs and bottled drinks.
    • Hotel Dining
      • This offer may not be used on block-out dates including December 21 to 31, 2016, January 1, 2017, February 14, 2017, May 14, 2017 and December 21 to 31, 2017.
      • Hotel dining offer does not extend to dining experiences at Sea Breeze Bar at the Hong Kong Disneyland Hotel or Hollywood & Dine at the Disney’s Hollywood Hotel.
      • Hotel dining offer does not extend to any food or beverage items ordered as part of room services at the Hotels and any off the menu items.
      • Advanced reservation is recommended, please call +852 3510-6000 (Hong Kong Disneyland Hotel) or +852 3510-5000 (Disney’s Hollywood Hotel) for reservations.
    • General
      • One (1) Member may bring up to seven (7) guests (excluding the Member him/herself) to enjoy this offer.
      • HKITP reserves the right to determine the prices of food and beverage and the operating hours of the restaurants in its sole and absolute discretion.
      • This offer may not be used in conjunction with any other discount or promotion.
      • With respect to a restaurant and a meal period, each Member may only enjoy this offer once per day.
      • Tea condiment charge and 10% service charge upon the original price may apply (if applicable).
    Seasonal Dining Offer
    With respect to the “Regular Dining Offer” described immediately above:

    Gold Members may enjoy seasonal discount at 25% for the months of January, March, May, July, September and November 2017.

    Silver Members may enjoy seasonal discount at 25% for the months of March, July and November 2017. All the terms and conditions attached to the “Regular Discount Offer” apply equally to the “Seasonal Dining Offer”.

  • Plaza Inn and Market House Bakery Offer
    Members in all tiers may enjoy 10% discount at Plaza Inn and Market House Bakery, subject to the following:

    • For Plaza Inn, this offer is only available for orders placed after 5:30pm. Tea condiment charge and 10% service charge (based on original price) apply.
    • For Market House Bakery, this offer is only applicable to "Pizza + Egg Tart + Drink Combo".
    • One (1) Member may bring up to seven (7) guests (excluding the Member him/herself) to enjoy this offer.
    • HKITP reserves the right to determine the prices of food and beverage and the operating hours of the restaurants in its sole and absolute discretion.
    • This offer may not be used in conjunction with any other discount or promotion.
    • With respect to each restaurant and each meal period, each Member may only enjoy this offer once per day.
Merchandise Benefits
  • Park and Hotel Merchandise
    With respect to selected park and hotel merchandise, Platinum Members may enjoy 20% discount and Gold and Silver Members may enjoy 10% discount.

    • This offer is not applicable to the purchase of PANDORA Jewelry, photos, electronic products (e.g. digital cameras, CD players, radio), non-Disney items (e.g. drugs, films, batteries, H2O+ series), SD cards, media products (Video CDs, DVDs) LEGO items and other items as HKITP may specify from time to time.
    • This offer is available at all merchandise stores in the Park and Disney-themed hotels located adjacent to the Park (each a “Hotel”) and The Magic of Hong Kong Disneyland (at Terminal 1 and Terminal 2 of the Hong Kong International Airport).
    • With respect to limited or special edition merchandise items, each Member may only purchase up to five (5) pieces of such limited or special edition merchandise items within each single transaction.
    • Invoices for discounted merchandise items must be settled by a Member.
    • All items of merchandise sold are subject to the exchange and refund policy printed at the back of original sales receipts. For verification purposes, Members are required to present their Membership Cards and such personal identification as HKITP may require for any refund or exchange.
    • This offer may not be used in conjunction with any other discount or promotion.
  • PANDORA Jewelry
    Members of all tiers may enjoy 10% discount on PANDORA Jewelry.

    • Invoices for discounted PANDORA jewelry items must be settled by a Member.
    • All items of merchandise sold are subject to the exchange and refund policy printed at the back of original sales receipts. For verification purposes, Members are required to present their Membership Cards and such personal identification as HKITP may require for any refund or exchange.
    • This offer may not be used in conjunction with any other discount or promotion.
  • Disney PhotoPass
    Platinum Members may purchase "PhotoPass+" card (which is normally worth HK$ 398) at a discounted rate of HK$298.

    • This offer is not applicable to photo service in Bibbidi Bobbidi Boutique.
    • "PhotoPass+" is available for sale at Town Square Photo, Pooh Corner, Merlin's Magic Portraits, Expo Shop, Space Traders, Kingdom Gifts (at the Hong Kong Disneyland Hotel) and Celebrity Gifts (at the Disney's Hollywood Hotel).
    • Discount for “PhotoPass+” is not applicable to online purchases.
Hotel Benefit
  • Hotel Discount
    Platinum, Gold and Silver Members may enjoy 25%, 20% and 15% discount, respectively, on the prevailing room rate of the Hotels.

    • This offer may not be used on block-out dates including December 24 to 25 and December 30 to 31, 2016, January 28 to February 1, 2017, December 23 to 25, 2017 and December 30 to 31, 2017.
    • This offer is only available for Hotel reservations made after the purchase of the MA memberships; no refund or reduction of room rate is available for Hotel reservations made prior to the purchase of the MA memberships.
    • Rooms reserved are for Members' personal use only. Member must be one of the staying guests.
    • Each Member may reserve only one room with the same check-in and check-out dates in each transaction.
    • This offer is not applicable to special promotions or hotel packages.
    • A deposit equivalent to the room rate of the first night and 10% service charge will be charged for each room at the time of booking.
    • No change of guest name is allowed under any circumstances.
    • This offer cannot be used in conjunction with other promotions and discounts.
    • Hotel reservations may be made by calling the Hong Kong Disneyland Reservation Center at +852 1-830-830, quoting your Membership Card tier, or by visiting the Member’s site.
    • Rooms reserved or upgraded are non-commissionable.
    • Members may cancel the reservation or change the stay period at least 3 days prior to the check-in-date, except for December 16, 2016 to January 1, 2017, January 27 to February 2, 2017, April 1 to 2, April 15 to 16, April 29 to 30, 2017, June 30, 2017, July 21 to August 26, 2017, December 15 to 31, 2017; in which case cancellation has to be made at least 7 days in advance. The full price of the deposit will be forfeited in case of any cancellation made after the prescribed period stated above. Change of stay is subject to availability and Benefit Limits, and no change is permitted after prescribed period stated above.
    • Admission to a Hotel and use of the facilities there shall be subject to the Rules and Regulations of the Hotel, which are displayed in the Hotel premises. The Rules and Regulations of the Hotel are set out on the website at www.hongkongdisneyland.com. HKITP reserves the right to modify the Rules and Regulations of the Park and the Rules and Regulations of the Hotel at any time and from time to time.
Birthday Privileges to Members

Members may enjoy a range of complimentary birthday privileges ("Birthday Privileges"). For example, a Member whose birthday falls in September may enjoy the Birthday Privileges on any day in September.
   - Each Member may only enjoy Birthday Privileges once per calendar year.

  • Birthday Privileges to Silver Members

    Birthday Free Park Admission
    Each Silver Member may enjoy complimentary admission to the Park on the exact date of his/her birthday, notwithstanding if such day falls on one of the block-out dates of their Membership Cards, provided that:

    • If the Member’s birthday does not fall on one of the block-out dates of his/her Membership Card, no compensatory complimentary admission will be made available on another date.
    • This Birthday Privilege only extends to a Member for his/her complimentary admission to the Park.
    • Complimentary admission ticket may only be redeemed at the Guest Relations window of the Park and used on the Member's birthday as shown on his/her personal identification.
    • For verification purposes, Members are required to present their Membership Cards and such personal identification as HKITP may require.
    • The complimentary ticket is only valid on the day of redemption.
  • Birthday Privileges to Gold Members

    Birthday Free Park Admission
    Each Gold Member may enjoy complimentary admission to the Park on the exact date of his/her birthday, notwithstanding if such day falls on one of the block-out dates of their Membership Cards, provided that:

    • The terms and conditions governing “Birthday Privilege to Silver Members – Birthday Free Park Admission” will apply equally here.
    “A Happier Birthday with Friends” Offer
    During the birthday month of a Gold Member, the Member may enjoy 20% off in respect of any purchases of three (3) one-day admission tickets within one single transaction (General Admission and Child tickets only). Four Priority Admission Pass tickets will be issued along with this offer. Tickets purchased under this offer are upgradable to MA on the day of purchase and guests can further benefit from a 15% discount on the published rate for MA Membership for such upgrade.

    • This offer is only available for purchase at Ticket Booths at the Main Entrance of the Park.
    • Gold or Platinum Members shall accompany their guests in entering the Park. Guests holding tickets purchased under this offer may not enter the Park on their own.
    • This offer is limited to a purchase of three (3) tickets within one single transaction. Purchases of two or less tickets will be charged at the published rate with no discount. Each additional ticket from the fourth (4th) ticket onwards will be charged at the published rate with no discount.
    • Each Gold and Platinum Member may only enjoy this offer once during his/her birthday month and during the validity period of his/her MA membership.
    • Tickets purchased under this offer are valid on the date of purchase only. Tickets not used on the purchase date will be void.
    • For General Terms and Conditions of ticket, please access www.hongkongdisneyland.com/tickets for more details.
    • Please refer to “Additional FASTPASS Tickets” for the terms and conditions governing the use of Priority Admission Pass tickets.
    • Tickets may be upgraded to MA Membership, please visit Magic Access Member Service Center in the Park.
    • For “Magic Access Benefits Terms and Conditions – General”, please visit www.hongkongdisneyland.com for more details.
    Other Birthday Benefits
    Each Gold Member may redeem one (1) set of birthday coupons during the calendar month of his or her birthday for the following Birthday Privileges, for use during his or her birthday month.

    • Birthday coupons may be redeemed at Magic Access Member Service Center in the Park or at the front desk of the Hotels.
    • Valid Membership Card and birthday coupon must be presented to enjoy the following Birthday Benefits.
    • 25% off discount at Crystal Lotus for dinner (except off the menu items) – valid until December 31, 2016
      • This discount may not be used in conjunction with any other discount or promotion.
      • One (1) Gold Member may bring up to seven (7) guests (excluding the Member him/herself) to enjoy this offer.
      • 10% service charge will apply based on original price.
      • This offer is not available during block out dates falling on December 24-26 and December 31, 2016.
      • This offer is effective until December 31, 2016.
    • HK$100 discount per purchase of HK$300 at Crystal Lotus or Walt’s Cafe for dinner (except off the menu items) – valid from January 2, 2017
      • This discount may not be used in conjunction with any other discount or promotion.
      • This discount may only be used once for each dining transaction.
      • One (1) Gold Member may bring up to seven (7) guests (excluding the Gold Member him/herself) to enjoy this offer.
      • 10% service charge will apply based on the original price.
      • This offer may not be used on block-out dates including February 14, 2017, December 24-26, 31, 2017.
      • This offer will be valid from January 2, 2017.
    • Buy 1 get 1 free drink of any beverage at Plaza Inn or Main Street Corner Cafe hosted by Coca-Cola®
      • This offer may be used by Gold Member together with at least one additional guest purchasing a beverage of equal or higher value.
      • Offer at Main Street Corner Cafe hosted by Coca-Cola® will be effective from January 1, 2017.
    • Buy 2 get 1 free Dinner at Hotels
      • This offer may not be used on block-out dates including December 24-26, 31, 2016, January 1, 2017, February 14, 2017, December 24-26, 31, 2017.
      • For the Gold Member and at least two (2) paying guests who will be dining with the Member purchasing the same meal at the same restaurant.
      • Available for dinner buffet at the Enchanted Garden Restaurant or Chef Mickey, or designated set dinners at Walt’s Cafe.
      • Not available for full round seating dinner buffet.
    • Buy 1 get 1 free Meal Combo at In-Park Restaurant
      • One (1) free combo meal at Explorer's Club Restaurant, Royal Banquet Hall or Starliner Diner in the Park.
      • This offer may only be used by Gold Member together with at least one additional guest purchasing a combo meal of equal or higher value.
  • Birthday Privileges to Platinum Members only

    “A Happier Birthday with Friends” Offer
    During the birthday month of a Platinum Member, the Member may enjoy 25% off in respect of any purchases of three (3) one-day admission tickets within one single transaction (General Admission and Child tickets only). Four Priority Admission Pass tickets will be issued along with this offer. Tickets purchased under this offer are upgradable to MA on the day of purchase and guests can further benefit from a 15% discount on the published rate for MA Membership for such upgrade.

    • The terms and conditions governing “Birthday Privilege to Gold Members – “A Happier Birthday with Friends” Offer apply equally here.
    Other Birthday Benefit
    Each Platinum Member may redeem one (1) set of birthday coupons during the calendar month of his or her birthday for the following Birthday Privileges, valid for use only during his or her birthday month.

    • Birthday coupons may be redeemed at Magic Access Member Service Center in the Park or at the front desk of the Hotels.
    • Valid Membership Card and birthday coupon must be presented to enjoy the following Birthday Benefits.
    • 25% off discount at Crystal Lotus for dinner (except off the menu items) – Valid until December 31, 2016
      • The terms and conditions governing “Birthday Privilege to Gold Members – 25% off discount at Crystal Lotus for dinner (except off the menu items)” apply equally here.
    • HK$100 discount per purchase of HK$300 at Crystal Lotus or Walt’s Cafe for dinner (except off the menu items) – Valid from January 2, 2017
      • The terms and conditions governing “Birthday Privilege to Gold Members – HK$100 discount per purchase of HK$300 at Crystal Lotus or Walt’s Cafe for dinner (except off the menu items) apply equally here.
    • Buy 1 get 1 free drink of any beverage at Plaza Inn or Main Street Corner Cafe hosted by Coca-Cola®
      • The terms and conditions governing “Birthday Privileges to Gold Members – Buy 1 get 1 free drink of any beverage at Plaza Inn or Main Street Corner Cafe hosted by Coca-Cola®” apply equally here.
    • Buy 1 get 1 free birthday meal at Hotels
      • This offer may not be used during block-out dates including December 24-26, 31, 2016, January 1, 2017, February 14, 2017, December 24-26, 31, 2017.
      • For Platinum Member and at least one (1) paying guest who will be dining with the Platinum Member purchasing the same meal at the same restaurant.
      • Available for dinner buffet at Enchanted Garden Restaurant or Chef Mickey, or designated set dinner at Walt’s Cafe.
      • Not available for full round seating dinner buffet.
    • 1 free Birthday Cake (1 pound)
      • This offer may not be used on block-out dates including December 24-26, 31, 2016, January 1, 2017, February 14, 2017, December 24-26, 31, 2017.
      • For Platinum Member as part of his / her dinner at Enchanted Garden Restaurant, Chef Mickey or Walt’s Cafe.
      • This offer can only be used by Platinum Member together with at least one paying guest dining in the same restaurant.
      • 48 hours advance reservation is required.
      • Birthday cake is available in round shape only, party favors are not included.
    • Buy 1 get 1 free Afternoon Tea Set at Walt’s Cafe
      • This offer may not be used on block-out dates including December 24-26, 31, 2016, January 1, 2017, February 14, 2017, December 24-26, 31, 2017.
      • For Platinum Member and one (1) paying guest purchasing an afternoon tea set of equal or higher value and who will be dining with Platinum Member.
    • One birthday button

Magic Access Benefits Terms and Conditions - General

  1. Benefits only extend to Members and are non-transferable, non-refundable and non-exchangeable for cash, credit or any other items.
  2. Benefits only extend to Members holding a valid Membership Card. Members holding a MA certificate shall present such certificate at Ticket Booths at the Main Entrance of the Park to obtain his or her Membership Card.
  3. If the benefit is conditional upon payment for goods or services, a Member must be the payee for such goods or services, except where the Member is a "Child" or "Student" ("Child" and "Student" are defined as persons aged 3-11 and full-time student aged 12-25 respectively).
  4. Benefits are subject to availability and such terms and conditions applicable to the benefit or transaction in question as are set out in these the "Magic Access Benefits Terms and Conditions", www.hongkongdisneyland.com, the relevant advertisement, MA Members’ communication and/or the sales or service location.
  5. Benefits may not be used in conjunction with any other coupon, promotional offer or discount.
  6. These “Magic Access Benefits Terms and Conditions” shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
  7. These “Magic Access Benefits Terms and Conditions” are made in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”) only. All offers set out herein may only be redeemed in the HKSAR in person by Members in accordance with these terms and conditions. HKITP makes no representation that participation in any offer is appropriate or available in other locations and offers described herein are void in any jurisdiction where participation in such offers is prohibited or restricted by law. Those who choose to participate in any offer do so on their own initiative and are responsible for compliance with local laws, if and to the extent they are applicable.
  8. These “Magic Access Benefits Terms and Conditions” are subject to the interpretation of HKITP which shall be final and conclusive.
  9. In the event of disputes, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of these “Magic Access Benefits Terms and Conditions”.
  10. HKITP reserves the right to amend or supplement the “Magic Access Terms and Conditions” or to terminate or suspend the availability of any benefit at any time without any prior notice.
  11. In the event of any conflict or inconsistency between the English version and other language version of these “Magic Access Terms and Conditions”, the English version shall prevail.
  12. These “Magic Access Benefits Terms and Conditions” constitute an agreement between HKITP and the person making the purchase with HKITP in the designated sales location(s) (including the Website). A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.

Personal Information Collection Statement

Personal data collected in connection with Magic Access Membership may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, our internal business and administrative purposes, or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees. You may request access to, and request the correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.