• As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park will temporarily close from Dec 2, 2020. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
  • The resort hotels and Inspiration Lake Recreation Centre will remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities will remain in place, such as social distancing measures and increased cleaning and disinfecting.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Temporary Closure of Hong Kong Disneyland Park - 1 Disember 2020
  • As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park will temporarily close from Dec 2, 2020. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
  • The resort hotels and Inspiration Lake Recreation Centre will remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities will remain in place, such as social distancing measures and increased cleaning and disinfecting.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Pusat Bantuan

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Tetamu Kurang Upaya – Soalan Kerap Ditanya

Q.
Apakah penginapan yang disediakan untuk tetamu kurang upaya di Taman Tema Hong Kong Disneyland?
A.
Kedua-dua Hong Kong Disneyland Hotel, Disney's Hollywood Hotel dan Disney Explorers Lodge boleh diakses untuk Tetamu dengan kecacatan mobiliti, kognitif, penglihatan dan pendengaran. Kawasan umum, restoran dan kedai di hotel boleh diakses dengan kerusi roda, dan peta panduan sentuhan boleh didapati di setiap Meja Depan hotel.

Beberapa bilik tetamu terpilih dilengkapi bagi memenuhi keperluan anda. Bergantung kepada jenis hotel dan bilik, bilik yang diakses termasuk:
  • Pengetuk pintu dan amaran telefon
  • Loceng Pengejut katil
  • Loceng amaran kebakaran lampu strob
  • Amplifier telefon
  • Rel katil
  • Pad katil getah
  • Katil bingkai terbuka
  • Pintu tandas bilik air
  • Pancuran mandi boleh dicapai
  • Bangku pancuran mandi
  • Bar pemegang
  • Butang panggilan kecemasan
  • Meja solek boleh diakses
Anjing Khidmat dibenarkan di hotel, tetapi tidak dibenarkan masuk ke kawasan kolam renang, jakuzi, bilik wap dan bilik sauna. Tanya meja Ahli Pelakon Meja Penyambut Tetamu untuk arahan bagi kawasan rehat haiwan yang ditetapkan.

Ketahui lebih lanjut tentang perkhidmatan Tetamu dengan keperluan khusus.