• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - 22 September 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Pusat Bantuan

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Tempahan Hotel Dalam Talian – Soalan Kerap Ditanya

Q.
Berapa hari lebih awal yang saya perlu untuk membatalkan tempahan hotel saya untuk menerima bayaran balik sepenuhnya?
A.
Jika anda membatalkan atau mengubah suai tempahan hotel Hong Kong Disneyland Resort sekurang-kurangnya 3 hari sebelum tarikh ketibaan anda, kami akan membayar balik jumlah penuh deposit anda. Pembatalan dan pengubahsuaian yang dibuat dalam tempoh 3 hari dari tarikh ketibaan anda adalah tertakluk kepada bayaran.

Untuk bantuan dengan tempahan anda, sila hubungi Pusat Tempahan Hotel Disneyland Resort di +852 1-830-819 antara jam 9.00 PG dengan 8.00 MLM setiap hari.

Selepas membatalkan tempahan anda, caj bilik bagi tempahan yang dibatalkan akan dibayar balik kepada akaun kad kredit berdaftar anda dalam masa 2 kitaran bil, bergantung pada jadual pemprosesan bank anda.

Dasar di atas tidak terpakai bagi tawaran promosi dan pakej. Sila rujuk terma dan syarat bagi tawaran promosi individu atau pakej untuk pembatalan dan pindaan dasar.

Pastikan untuk menerokai tawaran hotel Hong Kong Disneyland Resort yang tersedia sebelum menempah lawatan anda!