• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - 22 September 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

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Tempahan Hotel Dalam Talian – Soalan Kerap Ditanya

Q.

Saya telah membuat tempahan dalam talian untuk salah satu hotel Hong Kong Disneyland Resort. Bolehkah saya menukar tempahan saya ke hotel Disney lain?

A.
Jika anda membuat tempahan dalam talian untuk salah satu hotel Hong Kong Disneyland Resort dan ingin mengubahnya kepada hotel Disney yang lain, anda perlu membatalkan tempahan anda sekarang dan kemudian membuat tempahan baru.

Mula dengan membatalkan tempahan asal anda:Setelah pembatalan selesai, maju ke hadapan dan buat tempahan baru:Jika anda membuat tempahan hotel yang asal melalui telefon, sila hubungi +852 1-830-830, 09:00 hingga 20:00 setiap hari, untuk membatalkan tempahan anda.

Bayaran bilik untuk tempahan yang dibatalkan akan dibayar balik sepenuhnya ke akaun kad kredit berdaftar anda dalam masa 2 kitaran bil, bergantung kepada jadual pemprosesan bank anda. Pembatalan dan pengubahsuaian dalam tempoh 3 hari dari tarikh tertakluk kepada yuran pembatalan.

Dasar di atas adalah terpakai bagi tawaran promosi dan pakej. Sila rujuk kepada terma dan syarat setiap tawaran promosi atau pakej untuk pembatalan dan pindaan dasar.

Pastikan anda terokai tawaran hotel Hong Kong Disneyland Resort yang disediakan sebelum anda menempah lawatan anda!