• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - 22 September 2020
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Pusat Bantuan

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Jualan Tiket Dalam Talian – Soalan Kerap Ditanya

Q.
Saya membeli tiket Hong Kong Disneyland secara dalam talian dan saya tidak mempunyai kad kredit untuk dibawa sebagai pengenalan. Adakah saya dapat mengambil tiket saya di taman atau lokasi tiket?
A.
Tidak. Tiket Taman Tema Hong Kong Disneyland tidak boleh dipindah milik, jadi kad kredit yang digunakan untuk pembelian dan nombor pengesahan diperlukan sebagai pengenalan untuk mengutip tiket yang dibeli dalam talian. Anda juga mungkin dikehendaki untuk menunjukkan pengenalan bergambar untuk mengesahkan bahawa anda adalah pemegang kad yang sah.

Jika anda telah kehilangan kad kredit yang digunakan untuk membuat pembelian, anda tidak akan dapat untuk mengambil tiket anda. Sila hubungi kami sebelum ketibaan anda. Selepas pengesahan, kami akan memastikan pembayaran balik kepada akaun kad pembayaran anda. Anda boleh membeli tiket gantian menggunakan satu lagi bentuk bayaran di mana-mana lokasi jualan tiket.

Membeli tiket Taman Tema Hong Kong Disneyland.