• As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park is temporarily closed from December 2, 2020. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
  • The resort hotels and Inspiration Lake Recreation Centre will remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities will remain in place, such as social distancing measures and increased cleaning and disinfecting.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Temporary Closure of Hong Kong Disneyland Park - January 25, 2021
  • As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park is temporarily closed from December 2, 2020. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
  • The resort hotels and Inspiration Lake Recreation Centre will remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities will remain in place, such as social distancing measures and increased cleaning and disinfecting.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

Hong Kong Resident: Disneyland Hotel Chill Out Staycation Offer

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Hong Kong Resident: Disneyland Hotel Chill Out Staycation Offer – Applicable to Room and Breakfast Package (the “Offer”)

Important Details
  1. The Offer is only available to any Hong Kong resident who:
    1. is aged 18 or above;
    2. holds a valid Hong Kong Identity Card;
    3. books a room at Hong Kong Disneyland Hotel and Disney Explorers Lodge (“Hotel”) for a hotel stay;
    4. checks in between the following periods: (a) For Hong Kong Disneyland Hotel: between January 4, 2021 and April 6, 2021 (both dates inclusive) with check-out date on or before April 7, 2021; (b) For Disney Explorers Lodge: selected dates between January 8, 2021 and April 6, 2021 (both dates inclusive) with check-out date on or before April 7, 2021; and
    5. is one of the staying Guests of the Hotel room;
    (such guest meeting all criteria in (i) to (v), “Eligible Guest”).
  2. The Eligible Guest is required to present his/her Hong Kong Identity Card for verification upon check-in. If the eligibility requirement for the Offer cannot be verified, the prevailing room rate at the time of check-in will be charged.
  3. The Offer is applicable to Standard Room and Sea View Room of the Hotel only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel room is determined at the time of booking.
  6. The “Package charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 7 below and (iii) 10% service charge on charges (i) and (ii).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”). The Surcharge covers only the Hotel accommodation fee for the Additional Guests, but does not include any other package components.
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  9. Full payment of the Package Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of Guest name is allowed under any circumstances.
  13. Guests can cancel or amend the reservation at least 3 days prior to Hotel room check-in. The Package Charges will be charged in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  14. This Offer may not be used in conjunction with the “Exclusive Hotel Privilege” offer.
  15. The Offer is not commissionable.
  16. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.
Hotel Breakfast Terms and Conditions
  1. The breakfast included in the Offer is non-refundable, non-transferable and non-exchangeable, either in whole or in part, for cash or any other items.
  2. Subject to availability of the food and beverage items, capacity and the operating hours of the restaurant.
Exclusive Privilege for Magic Access Members Terms and Conditions
  1. The Exclusive Privilege for Magic Access Members are only available to valid Magic Access Members who book a Hotel stay using this Offer via one of the following methods (each an “Eligible Member”):
    1. via the website https://www.hongkongdisneyland.com/offers-discounts/chill-out-staycation-offer designated by HKITP. To enjoy the complimentary room upgrade, Eligible Members are required to contact Hong Kong Disneyland Reservation Center at +852 1-830-830 after the reservation is made;
    2. via the Hong Kong Disneyland Reservation Center at +852 1-830-830, by quoting his/her name and Magic Access membership card number; or
    3. via the Magic Access Platinum Hotline at +852 1-830-888, by quoting his/her name and Magic Access membership card
  2. Eligible Member may enjoy the complimentary room upgrade. The complimentary room upgrade is applicable to the following room categories only:
    1. Standard Room to Deluxe Room; or
    2. Sea View Room to Sea View Room with Balcony (applicable to guest staying at Hong Kong Disneyland Hotel only).
  3. Limited number of rooms is available for this Offer.  Free Hotel room upgrade is subject to availability. 


Hong Kong Resident: Disneyland Hotel Chill Out Staycation Offer - Applicable to Kingdom Club Room, Kingdom Club Suite, Kingdom Club Cinderella Suite and Kingdom Club Frozen Suite in Hong Kong Disneyland Hotel (the “Offer”)

Important Details
  1. The Offer is only available to any Hong Kong resident who:
    1. is aged 18 or above;
    2. holds a valid Hong Kong Identity Card;
    3. books a room at Hong Kong Disneyland Hotel (“Hotel”) for a hotel stay during the period from January 4, 2021 to April 6, 2021 with check-out date on or before April 7, 2021;
    4. is one of the staying Guests of the Hotel room; and
    (such guest meeting all criteria in (i) to (iv), “Eligible Guest”).
  2. The Eligible Guest is required to present his/her Hong Kong Identity Card for verification upon check-in. If the eligibility requirement for the Offer cannot be verified, the prevailing room rate at the time of check-in will be charged.
  3. The Offer is applicable to Kingdom Club Room, Kingdom Club Suite, Kingdom Club Cinderella Suite and Kingdom Club Frozen Suite of the Hotel only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel room is determined at the time of booking.
  6. The “Total Charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 7 below and (iii) 10% service charge on charges (i) and (ii).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”).
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  9. Full payment of the Total Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of Guest name is allowed under any circumstances.
  13. Guests can cancel or amend the reservation at least 3 days prior to Hotel room check-in. The first night of the hotel stay together with Total Charges (ii) and (iii) will be charged from the Total Charges in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  14. This Offer may not be used in conjunction with the “Exclusive Hotel Privilege” offer.
  15. The Offer is not commissionable.
  16. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited in its sole discretion without advance or further notice.


Standard Chartered Bank (HK) Limited – credit card 12-month interest-free instalment offer

Important Details
The credit card interest-free instalment payment plan and promotional offers in respect of such plan (if any) (collectively, “Plan”) are provided by Standard Chartered Bank (HK) Limited (“Bank”), and not by or on behalf of Hongkong International Theme Parks Limited (“HKITP”) or any of its affiliates. The Bank is not acting and shall not be any way treated as an agent of HKITP. The Plan may be subject to additional terms and conditions stipulated by the Bank, please visit the Bank’s website sc.com/hk/hkdl for details.  Guests agree that, to the extent permitted by applicable law, HKITP shall have no liability relating to any aspect of the Plan, including without limitation, its quality, the supply, the descriptions of products and/or services provided, the administration or execution thereof, any false trade description, misrepresentation, mis-statement, omission, unauthorised representation, unfair trade practices or conduct in connection with the Plan.

Any change after the hotel reservation completes shall be treated as a cancellation of the hotel reservation. A new reservation is required for the hotel stay.

The cardholder authorises HKITP to (i) withhold or deduct from the payment made and/or (ii) charge on the cardholder’s credit card account the applicable cancellation charges and all costs, interests, fees, expenses, losses or other liabilities incurred by HKITP arising from the cardholder’s instalment payment arrangement.

Personal Information Collection Statement
Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees. You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.