Disney Premier Access - “Momentous”, 8 Attractions and 2 Shows

Important Details

1. Disney Premier Access (“Pass”) may be used for (i) priority admission to designated attractions and/or shows and/or (ii) admission to the viewing area of designated show in the Hong Kong Disneyland Park (“Park”), subject to these terms and conditions. The attractions and the shows for which the Pass may be used are available on the Pass offer page on the Hong Kong Disneyland website (“Website”) and the Hong Kong Disneyland official mobile application (“App”) designated by Hongkong International Theme Parks Limited (“HKITP”).
2. Passes are available for purchase on the Website and the App.
3. When completing the online purchase, guest is required to (i) sign in to his/her MyDisney HK account, (ii) select the type of the Pass, (iii) provide his/her payment method information and (iv) other forms of personal data as HKITP may require. A confirmation email will be sent to the email address provided at the time of purchase.
4. Pass will be issued and stored in the following Pass media: (i) for Pass purchased on the Website and the App, in the “My Purchases” page of the Web and “My Disney Premier Access & More” section of the App; or (ii) for Pass purchased via other online sales channels, in the confirmation email issued to guest (collectively, “Pass Media”).
5. Guests may not cancel or amend the validity date and other details of the Pass after the purchase.
6. Passes are only valid for use on the date or time slot (if any) printed on the Pass Media. Passes not used on the validity date or time slot (if any) will be void without compensation, exchange and/or refund.
7. Pass is not for re-sale, is non-transferable, non-refundable, non-exchangeable and subject to availability.
8. The Pass must be used by the same guest on its validity date. HKITP may require the guest to present his/her personal identification or provide such other information as HKITP may require for verification purpose.
9. The Pass does not include admission to the Park. To use the Pass, guests are required to have valid admission tickets and Park visit reservation for the validity date of the Pass.
10. The issuance and use of the Pass and admission to the Park and use of the facilities there is each subject to (i) these terms and conditions; and (ii) the “Offer Highlight”, “Product Page” and “Important Details” set out in the Pass offer page and purchase page on the Website and the App.
11. HKITP reserves the right at any time to refuse to accept the Pass or allow priority entrance to any attraction or show without refund or compensation if in its sole judgment (i) the Pass and/or its benefits are used for commercial or other unauthorised purposes; (ii) if any of these Terms and Conditions is violated or not complied with; and/or (iii) if HKITP considers that the circumstances so require.
12. HKITP reserves the right to (i) amend or supplement these terms and conditions; (ii) designate or change the prices, types, validity, availability and/or block-out dates of any Pass, ticket, tour, product, service, offer, discount or promotion; and (iii) terminate or suspend the availability of any Pass, offer, discount or promotion, in each case, at any time and from time to time without prior notice, compensation, exchange and/or refund.
13. Use of the Pass at attractions are further subject to the following terms and conditions:
    1. Pass holders shall present the Pass Media storing his/her Pass at the designated queue of each selected attraction. Neither the Pass nor the designated queue guarantees immediate admission or enjoyment of any attraction.
    2. Subject to paragraph 15(iii) below, the Pass may only be used once for priority entrance to the selected attraction during its operating hours.
    3. Access to an attraction is subject to the safety rules and other conditions applicable to the attraction. Guests who do not meet or pass the boarding requirements or any other applicable conditions cannot ride / access to the attraction.
    4. If a selected attraction is closed on the validity date of the Pass, the Pass may be used once for priority entrance on the same day to one other attraction listed by HKITP for the Pass, subject to the availability, capacity and operating hours of such substitute attraction. In any circumstances, the Pass may not be used for repeated entry to any substitute attraction. No refund, extension or other compensation will be provided.
14. Use of the Pass for shows are further subject to the following terms and conditions:
    1. Each Pass only allows the Pass holder one-time priority admission to and/or admission to the viewing area in person for each designated show on the validity date of the Pass. If guest has selected a timeslot for a show prior to the show time, the Pass may only be used for the show at the selected timeslot.
    2. Free standing room in the viewing area of the designated show are available on a first come first served basis.
    3. Pass holder must present his/her Pass at the entrance of the show’s viewing area and enter at least 30 minutes (or such other time specified in the relevant Pass offer page) prior to the start of the show. Late entry may not be allowed.
    4. HKITP reserves the right to determine or change (i) the time of each show, (ii) the location, capacity, operating hours or operation of the viewing area, and/or (iii) any other aspect of the show, in each case, at any time and from time to time in its sole discretion without prior notice, refund or compensation.
15. Use of the Pass for shows at theaters are further subject to the following terms and conditions:
    1. When purchasing the Pass, guest is required to select his/her preferred time slot for the show on the validity date of the Pass. The selected time slot may not be changed once it is confirmed.
    2. Free seating room in the theater are available on a first come first served basis.
    3. Subject to availability, capacity, and operating hours, (i) if the selected show is cancelled on the validity date of the Pass, the Pass may be used once for entry to the same show at another timeslot on the same day and (ii) if the selected show has no other timeslot on the same day, the Pass may be used for an additional one-time entry to an attraction listed for the Pass on the same day.
16. Use of the Pass for the nighttime show at Castle are further subject to the following terms and conditions:
    1. If the nighttime show is cancelled on the validity date of the Pass, guest may receive a one-time HK$120 discount on any single merchandise purchase at any merchandise store in the Park on the validity date of the Pass.
    2. To use the shopping credit, guest must present his/her Pass in person at the time of payment for the merchandise purchase.
    3. The shopping credit may be used once only.
    4. The shopping credit not used on the validity date of the Pass will be void without exchange, refund or compensation.
    5. The Shopping Credit is not applicable to the purchase of Disney Collectible Medallion, photos, photography service, CHOW TAI FOOK jewelries, co-branded merchandise (e.g. FUJIFILM items and Starbucks® items etc.), non-Disney items (e.g. convenience items, drugs), media products, Magical Goodie Bags, personalized services, spending at Bibbidi Bobbidi Boutique, merchandise reserved, ordered or purchased online or outside the Hong Kong Disneyland Resort, Magic Prize and other selected items which HKITP may from time to time specify. The shopping credit may not be used in conjunction with any other discount or promotion.
    6. HKITP reserves the right to determine or change the prices of the merchandise items and the operating hours of the merchandise stores in its sole and absolute discretion.

General Terms and Conditions applicable to the Pass

17. Incomplete, damaged or altered Pass or Pass media will not be accepted. Lost Pass or Pass media will not be reissued.
18. Duplicate Passes or Pass Media will not be accepted. Passes and Pass Media are void if altered or tampered with. HKITP is not responsible for any loss or inconvenience caused by computer or mobile device error. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorized use of any Passes or Pass Media. HKITP’s record in relation to issue and usage of Passes and Pass Media shall be final and conclusive.
19. In the event of any conflict or inconsistency between the English version and the other language version of these terms and conditions, the English version shall prevail.
20. These terms and conditions are subject to the interpretation of HKITP which shall be final and conclusive.
21. In case of any dispute, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of Pass.
22. Pass is made available in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”) only. Pass may only be redeemed in the HKSAR in accordance with these terms and conditions. HKITP makes no representation that purchase, redemption or use of Pass is appropriate or available in other locations and Pass is void in any jurisdiction where purchase, redemption or use of such a Pass is prohibited or restricted by law. Those who choose to purchase, redeem and/or use Pass do so on their own initiative and are responsible for compliance with local laws, if and to the extent they are applicable.
23. These terms and conditions shall be governed by and construed in accordance with the laws of the HKSAR.
24. These terms and conditions constitute an agreement between HKITP and the guest purchasing Pass. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.

Personal Information Collection Statement of HKITP
Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/privacy-legal/ . You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.