Disney “Priority Special” Attraction Admission Pass

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Limited Time Offer for Disney “Priority Special” and “Priority Special+” Attraction Admission Pass - Important Details
  1. This offer is only available during the period from December 6, 2021 to January 31, 2022.
  2. During the offer period, Guests may purchase Disney “Priority Special” and “Priority Special+” Attraction Admission Pass (each a “Pass”) with a discounted price on the website (the “Website”) designated by Hongkong International Theme Parks Limited (“HKITP”) and at designated locations in the Hong Kong Disneyland Resort (“Resort”) as HKITP may from time to time determine.
  3. When completing the online purchase, Guest is required to select the type of the Pass and provide his/her name, credit card information and other forms of personal data as HKITP may require. Guests will receive a confirmation email after purchasing the Pass on the Website.
  4. Guests may not cancel or amend the type, validity date and other details of the Pass after the purchase.
  5. The Pass does not include admission to the Hong Kong Disneyland Park (“Park”). To use the Pass, Guests are required to have valid admission tickets and Park visit reservation for the validity date of the Pass.
  6. Passes purchased online are only valid for use on the date printed on the confirmation email. Passes purchased in the Resort are only valid for use on the date of purchase. Pass not used on the validity date will be void without exchange, refund or compensation.
  7. The Pass will be issued and stored in the following Pass media: (i) for Passes purchased online, in the confirmation email issued to the Guest, (ii) for Passes purchased in the Resort, in the Guest’s admission ticket to the Park.
  8. Pass holders shall present the Pass media storing his/her Pass at the designated queue of each selected attraction. Neither the Pass nor the designated queue guarantees immediate admission or enjoyment of any attraction.
  9. The Pass must be used by the same person on its validity date. HKITP may require the Guest to present his/her personal identification or provide such other information as HKITP may require for verification purpose.
  10. The Pass may only be used once for priority entrance to the selected attraction during its operating hours.
  11. If a selected attraction is closed on the validity date of the Pass, the Pass may be used once for priority entrance on the same day to one other attraction listed by HKITP for that type of the Pass, subject to the availability, capacity and operating hours of such substitute attraction. No refund, extension or other compensation will be provided.
  12. Access to an attraction is subject to the safety rules and other conditions applicable to the attraction. Guests who do not meet or pass the boarding requirements or any other applicable conditions cannot ride.
  13. The Pass is non-transferrable, non-exchangeable, non-refundable, not for resale and subject to availability.
  14. HKITP reserves the right to (i) amend or supplement these Terms and Conditions; (ii) change the prices and validity of the Passes; (iii) terminate or suspend the availability of the Passes; (iv) change the sales locations of the Passes; (v) change, reschedule, close, suspend or terminate any attraction at which the Passes may be used, in each case, at any time and from time to time in its sole discretion without prior notice, refund or compensation.
  15. The Pass and the e-Voucher (defined in paragraph 16 below) are issued subject to the General Terms and Conditions at www.hongkongdisneyland.com/book/tickets/, the Rules and Regulations of the Park which are available at www.hongkongdisneyland.com, the Park’s mobile app and Guest Relations, and other restrictions and changes determined by HKITP in its sole discretion without advance or further notice.
Terms and Conditions applicable to the Merchandise e-Voucher
  1. A merchandise e-Voucher with a face value of HK$50 (“e-Voucher”) will be issued together with Passes purchased on the Website one day before the validity date of the Pass. The e-Voucher may be used at any merchandise store in the Park (“Store”) during the operation hours of the Store.  The e-Voucher will be issued and stored in the confirmation email issued for the Pass to the Guest.
  2. The Pass media associated with the e-Voucher must be presented at the time of payment. Only one (1) e-Voucher may be used in one single transaction.
  3. The e-Voucher is not applicable to the purchase of photos, photography service, Chow Tai Fook jewelry, ZOFF eyewear, co-branded merchandise (e.g. H2O+®, LEGO®, FUJIFILM and Starbucks® items, Disney watches by Citizen), non-Disney/ convenience items (e.g. drugs), media products (Video CDs, DVDs), merchandise sold online (including on the Website) and other selected items which HKITP may from time to time specify.
  4. The e-Voucher may only be used on the validity date of the Pass only. E-Vouchers not used on the validity date of the Pass will be void without any compensation.
  5. The e-Voucher is for one-time use only.
  6. This e-Voucher cannot be transferred, refunded, exchanged, redeemed in whole or in part for cash or exchanged for other products or discounts.
  7. HKITP reserves the right to determine the prices of merchandise and the operating hours of the Stores at its sole and absolute discretion.
  8. In the event of refund of merchandise items, the value of the e-Voucher will not be refunded and forfeited. Redeemed gift, as applicable, must be returned to HKITP.  Exchange of merchandise items is subject to payment of any applicable price difference. 
General Terms and Conditions applicable to the Pass and the e-Voucher
  1. Incomplete, damaged or altered Pass, Pass media or e-Voucher will not be accepted. Lost Pass, Pass media or e-Voucher will not be reissued.
  2. Duplicate Passes, Pass media or e-Voucher will not be accepted. Passes or e-Vouchers are void if altered or tampered with. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorized use of any Passes, Pass media or e-Voucher. HKITP’s record in relation to issue and usage of Passes, Pass media or e-Voucher shall be final and conclusive.
  3. HKITP reserves the right at any time to refuse to accept the Pass, Pass media or e-Voucher or allow priority entrance to any attraction without refund or compensation if in its sole judgment (i) the Pass and/or its benefits are used for commercial or other unauthorised purposes; (ii) if any of these Terms and Conditions is violated or not complied with; (iii) if HKITP considers that the circumstances so require.
  4. In the event of any conflict or inconsistency between the English version and the other language version of these Terms and Conditions, the English version shall prevail.
  5. HKITP reserves the right to amend these Terms and Conditions or to terminate or suspend the availability of the Pass at any time without any prior notice.
  6. In the event of disputes, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of or relating to the Pass, Pass media or e-Voucher.
  7. These Terms and Conditions constitute an agreement between HKITP and the Guest using the Pass. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.
Disney “Priority Special” and “Priority Special+” Attraction Admission Pass - Important Details
  1. Disney “Priority Special” and “Priority Special+” Attraction Admission Pass (each a “Pass”) are available for purchase on the website (the “Website”) designated by Hongkong International Theme Parks Limited (“HKITP”) and at designated locations in the Hong Kong Disneyland Resort (“Resort”) as HKITP may from time to time determine.
  2. When completing the online purchase, Guest is required to select the type of the Pass and provide his/her name, credit card information and other forms of personal data as HKITP may require. Guests will receive a confirmation email after purchasing the Pass on the Website.
  3. Guests may not cancel or amend the type, validity date and other details of the Pass after the purchase.
  4. The Pass does not include admission to the Hong Kong Disneyland Park (“Park”). To use the Pass, Guests are required to have valid admission tickets and Park visit reservation for the validity date of the Pass.
  5. Passes purchased online are only valid for use on the date printed on the confirmation email. Passes purchased in the Resort are only valid for use on the date of purchase. Pass not used on the validity date will be void without exchange, refund or compensation.
  6. The Pass will be issued and stored in the following Pass media: (i) for Passes purchased online, in the confirmation email issued to the Guest, (ii) for Passes purchased in the Resort, in the Guest’s admission ticket to the Park.
  7. Pass holders shall present the Pass media storing his/her Pass at the designated queue of each selected attraction. Neither the Pass nor the designated queue guarantees immediate admission or enjoyment of any attraction.
  8. The Pass must be used by the same person on its validity date. HKITP may require the Guest to present his/her personal identification or provide such other information as HKITP may require for verification purpose.
  9. The Pass may only be used once for priority entrance to the selected attraction during its operating hours.
  10. If a selected attraction is closed on the validity date of the Pass, the Pass may be used once for priority entrance on the same day to one other attraction listed by HKITP for that type of the Pass, subject to the availability, capacity and operating hours of such substitute attraction. No refund, extension or other compensation will be provided.
  11. Access to an attraction is subject to the safety rules and other conditions applicable to the attraction. Guests who do not meet or pass the boarding requirements or any other applicable conditions cannot ride.
  12. The Pass is non-transferrable, non-exchangeable, non-refundable, not for resale and subject to availability.
  13. HKITP reserves the right to (i) amend or supplement these Terms and Conditions; (ii) change the prices and validity of the Passes; (iii) terminate or suspend the availability of the Passes; (iv) change the sales locations of the Passes; (v) change, reschedule, close, suspend or terminate any attraction at which the Passes may be used, in each case, at any time and from time to time in its sole discretion without prior notice, refund or compensation.
  14. The Pass and the e-Voucher (defined in paragraph 15 below) are issued subject to the General Terms and Conditions at www.hongkongdisneyland.com/ticket-general-terms-conditions/, the Rules and Regulations of the Park which are available at www.hongkongdisneyland.com, the Park’s mobile app and Guest Relations, and other restrictions and changes determined by HKITP in its sole discretion without advance or further notice.
Terms and Conditions applicable to the Merchandise e-Voucher
  1. A merchandise e-Voucher with a face value of HK$50 (“e-Voucher”) will be issued together with Passes purchased on the Website one day before the validity date of the Pass. The e-Voucher may be used at any merchandise store in the Park (“Store”) during the operation hours of the Store.  The e-Voucher will be issued and stored in the confirmation email issued for the Pass to the Guest.
  2. The Pass media associated with the e-Voucher must be presented at the time of payment. Only one (1) e-Voucher may be used in one single transaction.
  3. The e-Voucher is not applicable to the purchase of photos, photography service, Chow Tai Fook jewelry, ZOFF eyewear, co-branded merchandise (e.g. H2O+®, LEGO®, FUJIFILM and Starbucks® items, Disney watches by Citizen), non-Disney/ convenience items (e.g. drugs), media products (Video CDs, DVDs), merchandise sold online (including on the Website) and other selected items which HKITP may from time to time specify.
  4. The e-Voucher may only be used on the validity date of the Pass only. E-Vouchers not used on the validity date of the Pass will be void without any compensation.
  5. The e-Voucher is for one-time use only.
  6. This e-Voucher cannot be transferred, refunded, exchanged, redeemed in whole or in part for cash or exchanged for other products or discounts.
  7. HKITP reserves the right to determine the prices of merchandise and the operating hours of the Stores at its sole and absolute discretion.
  8. In the event of refund of merchandise items, the value of the e-Voucher will not be refunded and forfeited. Redeemed gift, as applicable, must be returned to HKITP.  Exchange of merchandise items is subject to payment of any applicable price difference. 
General Terms and Conditions applicable to the Pass and the e-Voucher
  1. Incomplete, damaged or altered Pass, Pass media or e-Voucher will not be accepted. Lost Pass, Pass media or e-Voucher will not be reissued.
  2. Duplicate Passes, Pass media or e-Vouchers will not be accepted. Passes or e-Vouchers are void if altered or tampered with. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorized use of any Passes, Pass media or e-Vouchers. HKITP’s record in relation to issue and usage of Passes, Pass media or e-Vouchers shall be final and conclusive.
  3. HKITP reserves the right at any time to refuse to accept the Pass, Pass media or e-Voucher or allow priority entrance to any attraction without refund or compensation if in its sole judgment (i) the Pass and/or its benefits are used for commercial or other unauthorised purposes; (ii) if any of these Terms and Conditions is violated or not complied with; (iii) if HKITP considers that the circumstances so require.
  4. In the event of any conflict or inconsistency between the English version and the other language version of these Terms and Conditions, the English version shall prevail.
  5. HKITP reserves the right to amend these Terms and Conditions or to terminate or suspend the availability of the Pass at any time without any prior notice.
  6. In the event of disputes, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of or relating to the Pass, Pass media or e-Voucher.
  7. These Terms and Conditions constitute an agreement between HKITP and the Guest using the Pass. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.
Personal Information Collection Statement of HKITP
Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees. You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.