Enjoy priority entry to the Fans-tasy world with Disney Premier Access

Important Details

1. Disney Premier Access - “Duffy and Friends Play House” (“Pass”) may only be used by the Pass holder in person for one-time priority admission to “Duffy and Friends Play House” (“Attraction”) in the Hong Kong Disneyland Park (“Park”) between 11:00am and 6:00pm during the operating hours of the Attraction on the validity date of Pass only.
2. Pass does not include any guarantee as to immediate admission or wait time for the Attraction. To use the Pass, guests must use the designated queue and present his/her valid Pass at the Attraction entrance.
3. Pass does not include any immediate, guaranteed, reserved or priority access to or arrangement for any program, facility, amenity or activity (including without limitation any meet-and-greet or photo moment) in the Attraction. Guests are required to follow the applicable rules, directions, arrangements and/or operation for the Attraction determined by Hongkong International Theme Parks Limited (“HKITP”).
4. Pass is available for purchase on the Hong Kong Disneyland website (“Website”), the Hong Kong Disneyland official mobile application (“App”) and such locations in Hong Kong Disneyland Resort (“Resort”) as may be designated byHKITP, subject to availability and quota for the respective sales locations.
5. When completing the online purchase, guest is required to (a) select his/her preferred Attraction admission date, and (b) provide his/her name, credit card information and other forms of personal data as HKITP may require. A confirmation email will be sent to the email address provided at the time of purchase.
6. Pass will be issued and stored in the following Pass media: (i) for Pass purchased on the Website, in the confirmation email issued to guest, or (ii) for Pass purchased in the App, in the “My Purchases” page of the App (collectively, “Pass Media”).
7. A maximum of four Passes may be purchased in each transaction on the Website or in the App.
8. Pass may only be used for Attraction admission on the date stated in the Pass Media.
9. Pass is only valid for use on the date printed on the Pass Media. Pass not used on the validity date will be void without exchange, refund or compensation.
10. Pass does not include admission to the Park. To use the Pass, guests are required to have valid admission tickets to the Park.
11. All guests are required to make reservation with valid tickets or membership cards before visiting the Park. Park visit reservation of each type of ticket or membership card is subject to a limited quota. Reservation will not be accepted once the respective quota is full.
12. Pass is non-transferrable, non-exchangeable, non-refundable, not for resale and subject to availability.
13. Pass may only be used once to enter the Attraction. Pass is not valid for re-entry to the Attraction by any other means, or priority admission to any other attraction.
14. HKITP may refuse to accept or allow the redemption and the use of any Pass, and withhold or revoke any benefit in Pass, in each case without refund, exchange or compensation if in its sole judgment (i) Pass and/or its benefits are used for commercial or other unauthorised purposes; (ii) if any of these terms and conditions is violated or not complied with; and/or (iii) if HKITP considers that the circumstances so require.
15. HKITP reserves the right to (i) change the prices, validity or availability of Pass; (ii) the location, capacity, operating hours or operation of the Attraction and/or the Activity; (iii) the character designated for the Activity; and/or (iv) any other aspect of Pass, in each case, at any time and from time to time in its sole discretion without prior notice, refund or compensation.
16. HKITP reserves the right to (i) amend or supplement these terms and conditions; (ii) designate or change the prices, validity and/or block-out dates of any Pass, ticket, tour, product, service, offer, discount or promotion; and (iii) terminate or suspend the availability of any Pass, offer, discount or promotion, in each case, at any time and from time to time without prior notice.

General Terms and Conditions

17. The issuance and use of Pass and its components and admission to the Resort and use of the facilities there is each subject to (i) these terms and conditions; (ii) the “Offer Highlight”, “Product Page” and “Important Details” set out in the Pass offer page and purchase page on the Website, (iii) the “General Terms and Conditions” available at www.hongkongdisneyland.com/ticket-general-terms-conditions/ ; (iv) the rules and regulations applicable to the location or facility in question (including without limitation, the Park Rules and Regulations and the Hotels Rules and Regulations) set out on www.hongkongdisneyland.com; (v) all other requirements, restrictions and changes determined by HKITP in its sole discretion without advance or further notice. HKITP may from time to time, without prior notice and without refund or compensation, (a) make or modify the rules to be followed within the whole or any part of the Park, (b) change or adjust the entry requirement or the mode of operation (including but not limited to operating hours) of the Park or any location, attraction, show, shop, restaurant, facility or amenity thereat, (c) close or adjust the operation for any period the Park or any part of it, (d) restrict the number, class or eligibility of persons having access to the Park or any part of it, (e) suspend or cancel any attraction, show, facility, amenity or entertainment or marketing program, offering or activity, and/or (f) impose limit on the purchase of any product or use of any service or facility, in each case due to capacity, inclement weather or special events, to ensure safety, health, security or order, or compliance with law, or if HKITP considers that the circumstances so require.
18. Incomplete, damaged or altered Pass will not be accepted. Lost Pass will not be reissued.
19. Duplicate Passes will not be accepted. Passes are void if altered or tampered with. HKITP is not responsible for any loss or inconvenience caused by computer or mobile device error. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorized use of any Passes. HKITP’s record in relation to issue and usage of Passes shall be final and conclusive.
20. In the event of any conflict or inconsistency between the English version and the other language version of these terms and conditions, the English version shall prevail.
21. In the event of dispute, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of or relating to Pass.
22. Pass is made available in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”) only. Pass may only be redeemed in the HKSAR in accordance with these terms and conditions. HKITP makes no representation that purchase, redemption or use of Pass is appropriate or available in other locations and Pass is void in any jurisdiction where purchase, redemption or use of such a Pass is prohibited or restricted by law.  Those who choose to purchase, redeem and/or use Pass do so on their own initiative and are responsible for compliance with local laws, if and to the extent they are applicable.
23. These terms and conditions shall be governed by and construed in accordance with the laws of HKSAR.
24. These terms and conditions constitute an agreement between HKITP and the guest purchasing Pass.  A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.