Early Park Entry Pass

Important Details

1. Early Park Entry Pass (“Pass”) may only be used by the Pass holder in person for one-time entry to the Hong Kong Disneyland Park (“Park”) via the designated entrance up to one-hour prior to the Park’s official opening time (“Early Entry Period”) for the validity date of Pass as may be published from time to time on the Hong Kong Disneyland website (“Website”).
2. Pass is available for purchase during such period on the Website from time to time, subject to availability and quota.
3. When completing the online purchase, guest is required to (a) select his/her preferred admission date, and (b) provide his/her name, credit card information and other forms of personal data as Hongkong International Theme Parks Limited (“HKITP”) may require. A confirmation email will be sent to the email address provided at the time of purchase.
4. A maximum of four Passes may be purchased in each transaction on the Website.
5. Guest may not cancel or amend the validity date and other details of Pass after the purchase.
6. Pass is only valid for use during the Early Entry Period on the date printed on the Pass media and will expire upon the Park’s official opening time.
7. All Passes purchased in the same transaction must be used together for Park admission. Guests using Passes must enter the Park together by presenting the Pass media and their valid admission tickets.
8. The Pass may only be used via the designated queue at the Park Main Entrance. Queue time may vary depending on the Park’s operation on the day and guests are advised to reserve sufficient time prior to the Early Entry Period.
9. Pass does not include immediate admission to the Park. Guests are required to use the designated queue and follow the applicable rules, directions, arrangements and/or operation for the Park determined by HKITP. No compensation, exchange or refund will be made if Guest is unable to use the Pass due to late arrival at the designated queue.
10. Pass and its benefits not used in accordance with these terms and conditions (including any Pass not used during the Early Entry Period on the validity date and together with other Passes purchased in the same transaction) on the validity date will be void without exchange, refund or compensation.
11. Pass is valid for one-time use only and may not be used for re-entry to the Park. Guests may only re-enter the Park during the Park’s official opening time by presenting their valid ticket or membership card.
12. Pass does not include admission to the Park. To use the Pass, guests are required to have valid admission tickets to the Park.
13. All guests are required to make reservation with valid tickets or membership cards before visiting the Park. Park visit reservation of each type of ticket or membership card is subject to a limited quota. Reservation will not be accepted once the respective quota is full.
14. Upon entry to the Park, guest is required to present his/her ticket and have his/her photo taken (or present such personal identification^* as HKITP may from time to time require) for verification. The ticket, handstamp, photo and/or such other personal ide ntification as HKITP may from time to time require are required for re-entry into the Park and ticket upgrade (if applicable). If guest prefers not to have his/her or his/her children’s photo taken, he/she may, before entry to the Park, ask a Cast Member about alternative verification arrangement as HKITP may provide from time to time^#.
    ^*Examples of personal identification include but are not limited to: Hong Kong Identity Card, passport or other photo identification acceptable to HKITP (for children aged 3 to 11, school handbook, or birth certificate and other photo identification; for full-time students aged 12 to 25, school handbook or full-time student card with photo identification).
    ^#Example of alternative verification arrangement may include presenting the photo identification of the relevant guest to our Cast Members and having his/her name printed on or electronically stored with the ticket. Such name as recorded cannot be changed.
15. Pass is non-transferrable, non-exchangeable, non-refundable, not for resale and subject to availability.
16. Pass does not include any guarantee as to access, admission or wait time to any attractions, merchandise shops, food and beverage or other locations.
17. HKITP reserves the right to determine or change (i) the number of attractions, merchandise shops and food and beverage or other locations available during the Early Entry Period, (ii) the location, capacity, operating hours or operation of any attractions, merchandise shops and food and beverage or other locations, and/or (iii) any other aspect of any attractions, merchandise shops and food and beverage or other locations, in each case, at any time and from time to time in its sole discretion without prior notice, refund or compensation.
18. HKITP may refuse to accept or allow the redemption and the use of any Pass, and withhold or revoke any benefit in Pass, in each case without refund, exchange or compensation if in its sole judgment (i) Pass and/or its benefits are used for commercial or other unauthorised purposes; (ii) if any of these terms and conditions is violated or not complied with; and/or (iii) if HKITP considers that the circumstances so require.
19. HKITP reserves the right to determine or change (i) the prices, validity or availability of Pass and its benefits; (ii) the location, capacity, operating hours or operation of the Park and/or any of its facilities and offerings; (iii) the designated attractions, merchandise shops and food and beverage locations; and/or (iv) any other aspect of Pass and its benefits, in each case, at any time and from time to time in its sole discretion without prior notice, refund or compensation.
20. HKITP reserves the right to (i) amend or supplement these terms and conditions; (ii) designate or change the prices, validity and/or block-out dates of any Pass, ticket, tour, product, service, offer, discount or promotion; and (iii) terminate or suspend the availability of any Pass, offer, discount or promotion, in each case, at any time and from time to time without prior notice.

General Terms and Conditions

21. The issuance and use of Pass and its components and admission to the Park or other parts of the Hong Kong Disneyland Resort (“Resort”) there are each subject to (i) these terms and conditions; (ii) the “Offer Highlight”, “Product Page” and “Important Details” set out in the Pass offer page and purchase page on the Website, (iii) the “General Terms and Conditions” available at www.hongkongdisneyland.com/ticket-general-terms-conditions/ ; (iv) the rules and regulations applicable to the location or facility in question (including without limitation, the Park Rules and Regulations and the Hotels Rules and Regulations) set out on www.hongkongdisneyland.com; and (v) all other requirements, restrictions and changes determined by HKITP in its sole discretion without advance or further notice. HKITP may from time to time, without prior notice and without refund or compensation, (a) make or modify the rules to be followed within the whole or any part of the Resort, (b) change or adjust the entry requirement or the mode of operation (including but not limited to operating hours) of the Park or any location, attraction, show, shop, restaurant, facility or amenity thereat, (c) close or adjust the operation for any period the Resort or any part of it, (d) restrict the number, class or eligibility of persons having access to the Resort or any part of it, (e) suspend or cancel any attraction, show, facility, amenity or entertainment or marketing program, offering or activity, and/or (f) impose limit on the purchase of any product or use of any service or facility, in each case due to capacity, inclement weather or special events, to ensure safety, health, security or order, or compliance with law, or if HKITP considers that the circumstances so require.
22. Incomplete, damaged or altered Pass will not be accepted. Lost Pass will not be reissued.
23. Duplicate Passes will not be accepted. Passes are void if altered or tampered with. HKITP is not responsible for any loss or inconvenience caused by computer or mobile device error. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorized use of any Passes. HKITP’s record in relation to issue and usage of Passes shall be final and conclusive.
24. In the event of any conflict or inconsistency between the English version and the other language version of these terms and conditions, the English version shall prevail.
25. In the event of dispute, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of or relating to Pass.
26. Pass is made available in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“HKSAR”) only. Pass may only be redeemed in the HKSAR in accordance with these terms and conditions. HKITP makes no representation that purchase, redemption or use of Pass is appropriate or available in other locations and Pass is void in any jurisdiction where purchase, redemption or use of such a Pass is prohibited or restricted by law. Those who choose to purchase, redeem and/or use Pass do so on their own initiative and are responsible for compliance with local laws, if and to the extent they are applicable.
27. These terms and conditions shall be governed by and construed in accordance with the laws of HKSAR.
28. These terms and conditions constitute an agreement between HKITP and the guest purchasing Pass. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.