Hong Kong Resident Exclusive: Hotel “Birthday Celebration” Privilege

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Important Details
  1. This package is only available to any Hong Kong resident who:
    1. is aged 18 or above holding a valid Hong Kong Identity Card;
    2. books a room at Hong Kong Disneyland Hotel or Disney Explorers Lodge (each a “Hotel”) for a hotel stay;
    3. checks in between the following periods:
      1. for Hong Kong Disneyland Hotel, between November 21, 2022 and June 30, 2023 (both dates inclusive except block-out dates of December 19, 2022 to January 1, 2023 and January 22 to 25, 2023) with check-out date on or before July 1, 2023; and
      2. for Disney Explorers Lodge, any Friday, Saturday, Sunday and selected dates between November 21, 2022 to June 30, 2023 (both dates inclusive except block-out dates of December 19, 2022 to January 1, 2023 and January 22 to 25, 2023) with check-out date on or before July 1, 2023;
    4. is one of the staying Guests of the Hotel room; and
    5. stays at the Hotel during (a) his/her birthday, or (b) the birthday of another guest staying in the same Hotel room (“Birthday Guest”)
    (such guest meeting all criteria in (i) to (v), “Eligible Guest”).
  2. When completing the booking, Eligible Guest is required to : (a) provide his/her name, credit card information and other forms of personal data as Hongkong International Theme Parks Limited (“HKITP”) may require; and (b) select the restaurant or location for the designated dinner which may be consumed on the check-in date only.
  3. The Eligible Guest (and if paragraph 1(v)(b) is applicable, the Birthday Guest) is required to present proof of his/her birthday by presenting his/her Hong Kong Identity Card in person, or if the Birthday Guest is aged below 11, his/her Hong Kong Birth Certificate with a school handbook issued by a school in Hong Kong for verification upon Hotel check-in. If the eligibility requirement for this package cannot be verified, the prevailing rates at the time of check-in will be charged.
  4. Each Eligible Guest may only use this package once. This package may not be used in conjunction with any other discount or promotional offer (including Cast Member and Magic Access Member merchandise discount).
  5. Advance booking is required at least three (3) days prior to the check-in date.
  6. The prevailing room rate for each Hotel room is determined at the time of booking.
  7. The “Booking Charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and designated room category and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ (“Hotel General Terms and Conditions”); (ii) any Surcharge mentioned in Paragraph 7 below; (iii) 10% service charge on charges (i) and (ii); and (iv) any additional charge for add-on items (“Add-on Charges”).
  8. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”). The Surcharge covers only the Hotel accommodation fee for the Additional Guests, but does not include any other package components.
  9. Subject to Paragraph 8 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  10. Full payment of the Booking Charges will be charged for each booking at the time it is made.
  11. Guest may not change the name in which the booking is held or the restaurant selected under any circumstances.
  12. Guests may cancel or amend the Hotel room booking at least 3 days prior to the check-in date. The Booking Charges will be charged in case of any cancellation made after the prescribed period stated in this paragraph or no show. Change of booking is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  13. Guest may cancel or amend the add-on items at least 3 days prior to the check-in-date. The Add-on Charges will be deducted from the deposit in case of any cancellation or amendment made within 3 days prior to the check-in date.
  14. Each Eligible Guest is entitled to reserve a maximum of one room within the same check-in and check-out date.
  15. This package is not commissionable.
  16. All Guests are required to make reservation with valid tickets or membership cards before visiting the Park. Park visit reservation of each type of ticket or membership card is subject to a limited quota. Reservation will not be accepted once the respective quota is full.
  17. Guests are required to comply with the latest Health & Safety Information available at https://www.hongkongdisneyland.com/guest-services/health-and-safety/, in particular, the following requirements when visiting the Hong Kong Disneyland Resort (“Resort”).
    1. Except exempted persons, each guest (aged 5 or above) must use the “LeaveHomeSafe” app and fulfill the “Vaccine Pass” vaccination requirement upon entering designated premises including the Park and restaurants for dine-in. Guests with a “Red Code” or an “Amber Code” are not allowed to enter the aforesaid designated premises.
    2. Guests arriving from overseas and Taiwan with an “Amber Code” may not enter the Park and the designated premises within the Resort during the medical surveillance period. For details, please refer to the Park go-to-guide at https://secure.cdn1.wdpromedia.com/media/hkdl/news/go-to-guide-2022-oct-en.pdf
    3. Each guest dining together at catering premises or participating in a banquet activity with more than 12 persons is required to present a photo showing his/her negative RAT result obtained within the preceding 24 hours with his/her name and the date and time of taking the test marked on the testing kit or a SMS containing his/her negative PCR test result obtained within the preceding 48 hours, before entering the catering premises.
  18. This package and its components, and the issuance and use of this package and its respective components and admission to the Hotels, Hong Kong Disneyland Park (“Park”) or other parts of the Resort there are each subject to (i) the “Offer Highlight” and “Important Details” set out in all relevant pages on the Hong Kong Disneyland Website (“Website”), (ii) these terms and conditions and the General Terms and Conditions at www.hongkongdisneyland.com/ticket-general-terms-conditions/, (iii) the rules and regulations applicable to the location or facility in question (including without limitation, the Rules and Regulations of the Park and Hotels) which are set out on the Website, (iv) the latest requirements at https://www.hongkongdisneyland.com/guest-services/health-and-safety/, and (v) all other requirements, restrictions and changes determined by HKITP in its sole discretion without advance or further notice. HKITP may from time to time, without prior notice and without refund or compensation, (a) make or modify the rules to be followed within the whole or any part of the Resort, (b) change or adjust the entry requirement or the mode of operation (including but not limited to operating hours) of the Resort or any hotel, location, attraction, show, shop, restaurant, facility or amenity thereat, (c) close or adjust the operation for any period the Resort or any part of it, (d) modify, relocate, refurbish or replace any location, attraction, show, shop, restaurant, facility or amenity; (e) restrict the number, class or eligibility of persons having access to the Resort or any part of it, (f) suspend or cancel any attraction, facility, amenity or entertainment or marketing program, offering, experience or activity, and/or (g) impose limit on the purchase of any product or use of any service or facility, in each case due to capacity, inclement weather or special events, to ensure safety, health, security or order, or compliance with law, or if HKITP considers that the circumstances so require.
  19. HKITP reserves the right to (i) amend or supplement these terms and conditions; (ii) change the prices, validity or venue of any product, event, offer, discount or promotion; (iii) designate or change any block-out date; and (iv) terminate or suspend the availability of any product, event, offer, discount or promotion in whole or in part, in each case, at any time and from time to time without prior notice.
  20. The Complimentary Ticket and the benefits stored therein, must be used on the respective validity dates stated below and printed on the Complimentary Ticket and during the operation hour of the designated locations. Any Complimentary Ticket or benefit not used during its validity will be void without exchange, refund or compensation.
Hotel Dinner Terms and Conditions
  1. The designated dinner included in this package is non-refundable, non-transferable and non-exchangeable, either in whole or in part, for cash or any other items.
  2. The designated dinner must be consumed on the check-in date. Eligible Guest may redeem the designated dinner by quoting the Hotel room number at the reception of the restaurant. For the avoidance of doubt, each Eligible Guest is eligible for one designated dinner only for each Hotel stay, irrespective of the number of nights the Eligible Guest of the Hotel stay.
  3. The designated dinner may only be consumed at the selected restaurant or location in one of the following sessions on the check-in date:
    1. designated dinner at Crystal Lotus, Dragon Wind or World of Color Restaurant is available from 6:00 p.m. to 7:30 p.m. or 8:00 p.m. to 9:30 p.m.;
    2. designated dinner at Enchanted Garden Restaurant is available between 5:30 p.m. and 7:30 p.m. or 8:00 p.m. and 10:00 p.m.; or
    3. in-room designated dinner is available between 6:00 p.m. and 9:00 p.m..
  4. Dining arrangement is subject to availability and the Hotel’s operations. Early request is recommended. For enquiries and reservation, please call +852 3510-6000 (for Crystal Lotus; Enchanted Garden Restaurant and in-room dining service) or +852 3510-2000 (for Dragon Wind and World of Color Restaurant). HKITP reserves the right to determine or change the venue of serving the designated dinner sets.
  5. HKITP reserves the right to determine, change or adjust the following aspects of each restaurant and in-room dining service, in its sole and absolute discretion: (a) the prices of food and beverage; (b) the menu, and (c) the mode of operation, including but not limited to, the operating hours, (d) the capacity, and (e) the number and eligibility of persons to be admitted. Guests can refer to https://www.hongkongdisneyland.com/dining for the locations and operating hours of the designated restaurants.
Complimentary Park Ticket for Birthday Guest - Terms and Conditions
  1. Subject to the limitation in paragraph 26 below, each Birthday Guest may redeem a free 1-Day admission ticket (“Complimentary Ticket”) to the Park by presenting the following identity proof in person upon Hotel check-in:
    1. valid Hong Kong Identity Card; or
    2. for Guests aged 3-11, a copy of a valid Hong Kong birth certificate and a recent school handbook issued by a school located in Hong Kong indicating the Birthday Guest’s birthday.
  2. A maximum of one Complimentary Ticket may be redeemed for each Hotel stay irrespective of the number of Birthday Guest in the Hotel stay.
  3. Complimentary Tickets are valid on thesame or nextday of Hotel check-in only. Complimentary Tickets not redeemed upon Hotel check-in or used before the end of the valid date will be void without refund or compensation.
  4. Complimentary Tickets cannot be upgraded to Magic Access or other ticket types.
1-Day Ticket Offer for Eligible Guest - Terms and Conditions
  1. Eligible Guests may enjoy 15% off on the regular price of up to three (3) 1-Day General Admission or Child tickets (each an “Offer Ticket”) in one single transaction. The Offer Tickets may only be purchased at the time of redemption of the Complimentary Ticket by the Eligible Guest presenting the following identity proof in person upon Hotel check-in:
    1. valid Hong Kong Identity Card; or
    2. for Guests aged 3-11, a copy of a valid Hong Kong birth certificate and a recent school handbook issued by a school located in Hong Kong indicating the Birthday Guest’s birthday.
  2. Each Eligible Guest may only use this offer once. Birthday Guests are required to enter the Park together with their staying Guests using the Offer Tickets.
  3. The Birthday Guest is required to present proof of his/her birthday by presenting the relevant identity proof referred to in paragraph 30 above. The Offer Tickets may not be used if the eligibility requirement cannot be verified.
  4. This offer is not available to (a) purchase beyond the third (3rd) ticket, (b) Senior Admission Tickets, and (c) other ticket types.
  5. Offer Tickets are valid on thesame or nextday of purchase only. Offer Tickets not used before the end of the valid date will be void without refund or compensation.
  6. The Offer Tickets may, on the visit date only, be upgraded to Magic Access by paying the applicable price difference at Magic Access Member Service Center in the Park. The applicable price difference will be calculated based on the price of Offer Ticket and the type of Magic Access Membership Card selected. If the published price of the selected Magic Access Membership Card is lower than the price of Offer Tickets, no refund will be made.
  7. Any Magic Access issued upon upgrade will be valid for one year starting from the date when the Offer Ticket was used. Offer Tickets may not be upgraded after the day when the Offer Ticket is used.
  8. Each Offer Ticket must be used by the same Guest.
  9. Upon entry to the Park, Guest is required to present his/her ticket and have his/her photo taken (or present such personal identification* as HKITP may from time to time require) for verification. The ticket, photo and/or such other personal identification as HKITP may from time to time require are required for re-entry into the Park and ticket upgrade (if applicable). If Guest prefers not to have his/her or his/her children’s photo taken, he/she may, before entry to the Park, ask a Cast Member about alternative verification arrangement as HKITP may provide from time to time#.
    *Examples of personal identification include but are not limited to: Hong Kong Identity Card, passport or other photo identification acceptable to HKITP (for children aged 3 to 11, school handbook, or birth certificate and other photo identification; for full-time students aged 12 to 25, school handbook or full-time student card with photo identification).
    #Example of alternative verification arrangement may include presenting the photo identification of the relevant Guest to our Cast Members and having his/her name printed on or electronically stored with the 1-Day Ticket. Such name as recorded cannot be changed.
  10. HKITP may refuse Park admission and/or ticket upgrade to any Guest whose age, identity or other eligibility for using the ticket cannot be verified by HKITP.
Merchandise Offer Terms and Conditions
  1. Eligible Guest who redeem Complimentary Ticket may receive an electronic merchandise discount voucher in form of a QR code (“Merchandise e-Voucher”).
  2. Eligible Guest may enjoy 10% off on merchandise with net spending of HK$300 or above in one single transaction (“Eligible Transaction”) in any merchandise stores in the Hong Kong Disneyland Resort by presenting the his/her Complimentary Ticket stored with Merchandise e-Voucher at the time of payment.
  3. The merchandise Discount e-Vouchers are not valid for the purchase of LinaBell single product, photo, photography service, CHOW TAI FOOK jewelry, PANDORA jewelry, limited edition pin, co-branded merchandise (e.g. H2O+® , LEGO®, Starbucks® , Wooderful Life, NATIONAL GEOGRAPHIC items and etc.), non-Disney/ convenience items (e.g. drugs), media product, personalized service,  embroidery service, spending at Bibbidi Bobbidi Boutique, Online Merchandise, Magic Prize, charity items and other selected items which HKITP may from time to time specify.
  4. The Merchandise e-Voucher must be used on the validity date printed on the Complimentary Ticket and during the operation hour of the designated merchandise stores in the Park.
  5. Only one (1) Merchandise e-Voucher may be used in each single transaction.
  6. The Merchandise e-Voucher cannot be used at The Magic of Hong Kong Disneyland (located at Terminal 1 of Hong Kong International Airport) or any other sales locations outside Hong Kong Disneyland Resort.
  7. In the event of refund or exchange such that the net value of the Eligible Transaction after refund or exchange is lower than HK$300, the offer will be forfeited. Guests shall pay HKITP the amount of any discount received, as applicable. Redeemed gift, as applicable, must be returned to HKITP.
Privilege Offer for Kingdom Club Suite, Kingdom Club Cinderella suite or Kingdom Club Frozen Suite Booking Terms and Conditions
  1. Eligible Guests who book Kingdom Club Suite, Kingdom Club Cinderella Suite or Kingdom Club Frozen Suite using this package may receive one (1) electronic discount voucher (each a “8R Photo e-Voucher”) stored in the Complimentary Ticket mentioned in paragraph 26 above, for one (1) complimentary 8R photo print and one (1) digital copy of the same image upon purchase of one (1) 8R photo print at the original price of HK$168 at Town Square Photo in Main Street U.S.A., subject to the following terms:
    1. Eligible Guest must present his/her Complimentary Ticket and the 8R Photo e-Voucher in person at the time of payment.
    2. The 8R Photo e-Voucher must be used on the validity date printed on the Complimentary Ticket and during the operation hour of the designated merchandise store in the Park.
    3. The 8R Photo e-Voucher is not applicable to photos taken in Character Dining, Bibbidi Bobbidi Boutique and special events that require a separate charge (including, but not limited to, Disney Grad Days, Disney Performing Arts and other types of special events).
  2. The digital download photo will be available for download on the Hong Kong Disneyland PhotoPass site at http://www.disneyphotopass.com.hk or Hong Kong Disney PhotoPass App for thirty (30) days from when the photo was taken, after which the photo will no longer be available.
  3. This offer is further subject to supplemental terms and conditions available at the Hong Kong Disneyland PhotoPass site at http://www.disneyphotopass.com.hk.
  4. Services of the Disney Photographers are subject to the Park’s operations and availability as HKITP may from time to time determine.
  5. This offer does not include admission to the Park. Valid Park ticket is required to enter the Park.
Other Package Terms and Conditions
  1. The Merchandise e-Voucher and the 8R Photo e-Voucher (collectively, “e-Vouchers”), Complimentary Tickets and Offer Tickets are for one-time use only and will be invalid after usage. E-Vouchers, Complimentary Tickets and Offer Tickets cannot be transferred, refunded, exchanged, redeemed in whole or in part for cash or exchanged for other products or discounts and are not for re-sale.
  2. The e-Vouchers cannot be used in conjunction with other offers, promotional offers or discount benefits (including Cast Member and Magic Access Member benefits).
  3. Damaged, used, incomplete or altered e-Vouchers, Complimentary Tickets and Offer Tickets will not be accepted. Lost e-Vouchers, Complimentary Tickets and Offer Tickets will not be re-issued. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorised use of any e-Vouchers, Complimentary Tickets and Offer Tickets. HKITP’s record in relation to issue and usage of the e-Vouchers, Complimentary Tickets and Offer Tickets shall be final and conclusive.
  4. In the event of any disputes, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of this package, e-Vouchers, Complimentary Tickets and Offer Tickets.
  5. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
  6. In the event of any conflict or inconsistency between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.
  7. These Terms and Conditions constitute an agreement between HKITP and the Eligible Guest purchasing this package. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.

Exclusive Hotel Privilege - Terms and Conditions:
  1. Validity
    1. This offer is valid for hotel bookings made during the period from September 7, 2022 to December 28, 2023 and at least 3 days prior to the check-in date.
    2. This offer is valid for hotel check-in from September 10, 2022 to December 31, 2023, except the Block-out Dates below.
    3. Block-out dates: December 19, 2022 to January 2, 2023; February 12 to 15, 2023; September 29 to 30, 2023; October 1 to 6, 2023; December 22 to 31, 2023.
  2. Guests may enjoy free hotel room upgrade and complimentary soft drink if successfully book a hotel room at the prevailing room rate or designated Special Offers through Hong Kong Disneyland Website www.hongkongdisneyland.com or Hong Kong Disneyland Reservation Center. This offer is not applicable to hotel room booked with Magic Access special seasonal offers and other offers as Hongkong International Theme Parks Limited may specify from time to time. 
  3. Free hotel room upgrade:
    1. This offer is valid for room upgrade to the next room category within the same Hotel only.
    2. Room upgrade is applicable to the following room categories only:
      1. Disney’s Hollywood Hotel – Standard Room
      2. Disney Explorers Lodge – Standard Room
      3. Hong Kong Disneyland Hotel – Standard Room
    3. Limited number of rooms is available for this offer. Free hotel room upgrade is subject to availability. Confirmation of room upgrade will be stated at the confirmation letter.
  4. Complimentary soft drink:
    1. One complimentary soft drink will be offered to each Guest (up to a maximum of 4 Guests per room) when dine at any table service restaurants in the Hotels.
    2. Guests are required to present the confirmation letter upon redemption.

Personal Information Collection Statement
Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees . You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com .