• Hong Kong Disneyland Park is officially reopened with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks.Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays (except public holidays and designated days) until further notice.
  • General guests may make a reservation beginning 7 days prior to arrival. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold and Silver members may reserve beginning 8 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted to avoid close interaction. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
  • For the latest health advice and government updates, please visit the Centre for Health Protection Coronavirus webpage.
Hong Kong Disneyland Park Reopening and Important Information - October 28, 2020
  • Hong Kong Disneyland Park is officially reopened with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks.Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays (except public holidays and designated days) until further notice.
  • General guests may make a reservation beginning 7 days prior to arrival. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold and Silver members may reserve beginning 8 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted to avoid close interaction. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
  • For the latest health advice and government updates, please visit the Centre for Health Protection Coronavirus webpage.

Hong Kong Resident: Magical Staycation Hotel Offer

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Hong Kong Resident: Magical Staycation Hotel Offer - Applicable to Standard Room and Sea View Room in Hong Kong Disneyland Hotel (the “Offer”)

Important Details
  1. The Offer is only available to any Hong Kong resident who:
    1. is aged 18 or above;
    2. holds a valid Hong Kong Identity Card;
    3. books a room at Hong Kong Disneyland Hotel (“Hotel”) for a hotel stay during the period from October 1, 2020 to January 3, 2021 with check-out date on or before January 4, 2021; and
    4. is one of the staying Guests of the Hotel room;.
    (such guest meeting all criteria in (i) to (iv), “Eligible Guest”)
  2. The Eligible Guest is required to present his/her Hong Kong Identity Card for verification upon check-in. If the eligibility requirement for the Offer cannot be verified, the prevailing room rate at the time of check-in will be charged.
  3. The Offer is applicable to Standard Room and Sea View Room of the Hotel only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel room is determined at the time of booking.
  6. The “Package charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 7 below and (iii) 10% service charge on charges (i) and (ii).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”). The Surcharge covers only the Hotel accommodation fee for the Additional Guests, but does not include any other package components.
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  9. Full payment of the Package Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of Guest name is allowed under any circumstances.
  13. Guests can cancel or amend the reservation at least 72 hours prior to Hotel room check-in. Package Charges will be charged in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  14. This Offer may not be used in conjunction with the “Exclusive Hotel Privilege” offer.
  15. The Offer is not commissionable.
  16. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.
Hotel Breakfast Terms and Conditions
  1. The breakfast included in the Offer is non-refundable, non-transferable and non-exchangeable, either in whole or in part, for cash or any other items.
  2. Subject to availability of the food and beverage items, capacity and the operating hours of the restaurant.
Exclusive Privilege for Magic Access Members Terms and Conditions
  1. The Exclusive Privilege for Magic Access Members are only available to valid Magic Access Members who book a Hotel stay using this Hong Kong Resident: Magical Staycation Hotel Offer via one of the following methods (each an “Eligible Member”):
    1. via the website https://www.hongkongdisneyland.com/offers-discounts/magical-staycation-hotel-offer designated by HKITP. To enjoy the complimentary room upgrade, Eligible Members are required to contact Hong Kong Disneyland Reservation Center at +852 1-830-830 after the reservation is made;
    2. via the Hong Kong Disneyland Reservation Center at +852 1-830-830, by quoting his/her name and Magic Access membership card number; or
    3. via the Magic Access Platinum Hotline at +852 1-830-888, by quoting his/her name and Magic Access membership card
  2. Eligible Member may enjoy the complimentary room upgrade. The complimentary room upgrade is applicable to the following room categories only:
    1. Standard Room to Deluxe Room; or
    2. Sea View Room to Sea View Room with Balcony.
  3. Limited number of rooms is available for this Offer. Free Hotel room upgrade is subject to availability. 


Hong Kong Resident: Magical Staycation Hotel Offer - Applicable to Kingdom Club Room, Kingdom Club Suite, Kingdom Club Cinderella Suite and Kingdom Club Frozen Suite in Hong Kong Disneyland Hotel (the “Offer”)

Important Details:
  1. The Offer is only available to any Hong Kong resident who:
    1. is aged 18 or above;
    2. holds a valid Hong Kong Identity Card;
    3. books a room at Hong Kong Disneyland Hotel (“Hotel”) for a hotel stay during the period from October 1, 2020 to January 3, 2021 with check-out date on or before January 4, 2021;
    4. is one of the staying Guests of the Hotel room; and
    (such guest meeting all criteria in (i) to (iv), “Eligible Guest”).
  2. The Eligible Guest is required to present his/her Hong Kong Identity Card for verification upon check-in. If the eligibility requirement for the Offer cannot be verified, the prevailing room rate at the time of check-in will be charged.
  3. The Offer is applicable to Kingdom Club Room, Kingdom Club Suite, Kingdom Club Cinderella Suite and Kingdom Club Frozen Suite of the Hotel only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel room is determined at the time of booking.
  6. The “Total Charges” include : (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 7 below and (iii) 10% service charge on charges (i) and (ii).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”).
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  9. Full payment of the Total Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of Guest name is allowed under any circumstances.
  13. Guests can cancel or amend the reservation at least 72 hours prior to Hotel room check-in. The first night of the hotel stay together with Total Charges (ii) and (iii) will be charged from the Total Charges in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  14. The Offer is not commissionable.
  15. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited in its sole discretion without advance or further notice.


Hong Kong Resident: Magical Staycation Hotel Offer - Applicable to Standard Room and Breakfast Offer in Disney Explorers Lodge (the “Offer”)

Important Details
  1. The Offer is only available to any Hong Kong resident who:
    1. is aged 18 or above;
    2. holds a valid Hong Kong Identity Card;
    3. books a room at Disney Explorers Lodge (“Hotel”) for a hotel stay;
    4. checks in from October 1 to 2, 2020 and any Saturday or Sunday between October 3, 2020 to January 3, 2021 (both dates inclusive) with check-out date on or before January 4, 2021; and
    5. is one of the staying Guests of the Hotel room;
    (such guest meeting all criteria in (i) to (v), “Eligible Guest”).
  2. The Eligible Guest is required to present his/her Hong Kong Identity Card for verification upon check-in. If the eligibility requirement for the Offer cannot be verified, the prevailing room rate at the time of check-in will be charged.
  3. The Offer is applicable to Standard Room of the Hotel only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel room is determined at the time of booking.
  6. The “Package charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 7 below and (iii) 10% service charge on charges (i) and (ii).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”). The Surcharge covers only the Hotel accommodation fee for the Additional Guests, but does not include any other package components.
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  9. Full payment of the Package Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of Guest name is allowed under any circumstances.
  13. Guests can cancel or amend the reservation at least 72 hours prior to Hotel room check-in. The Package Charges will be charged in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  14. This Offer may not be used in conjunction with the “Exclusive Hotel Privilege” offer.
  15. The Offer is not commissionable.
  16. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.
Hotel Breakfast Terms and Conditions
  1. The breakfast included in the Offer is non-refundable, non-transferable and non-exchangeable, either in whole or in part, for cash or any other items.
  2. Subject to availability of the food and beverage items, capacity and the operating hours of the restaurant.
Exclusive Privilege for Magic Access Members Terms and Conditions
  1. The Exclusive Privilege for Magic Access Members are only available to valid Magic Access Members who book a Hotel stay using this Hong Kong Resident: Magical Staycation Hotel Offer via one of the following methods (each an “Eligible Member”):
    1. via the website https://www.hongkongdisneyland.com/offers-discounts/magical-staycation-hotel-offer designated by HKITP. To enjoy the complimentary room upgrade, Eligible Members are required to contact Hong Kong Disneyland Reservation Center at +852 1-830-830 after the reservation is made;
    2. via the Hong Kong Disneyland Reservation Center at +852 1-830-830, by quoting his/her name and Magic Access membership card number; or
    3. via the Magic Access Platinum Hotline at +852 1-830-888, by quoting his/her name and Magic Access membership card
  2. Eligible Member may enjoy the complimentary room upgrade. The complimentary room upgrade is only applicable to upgrading a Standard Room to Deluxe Room.
  3. Limited number of rooms is available for this Offer.  Free Hotel room upgrade is subject to availability. 


Hong Kong Resident: Magical Staycation Hotel Offer - Applicable to Standard Room and Dining Voucher Offer in Disney Explorers Lodge (the “Offer”)

Important Details
  1. The Offer is only available to any Hong Kong resident who:
    1. is aged 18 or above;
    2. holds a valid Hong Kong Identity Card;
    3. books a room at Disney Explorers Lodge (“Hotel”) for a hotel stay;
    4. checks in on any Saturday or Sunday (“Weekend”) between October 17, 2020 to January 3, 2021 (both dates inclusive) with check-out date on or before January 4, 2021; and
    5. is one of the staying Guests of the Hotel room;
    (such guest meeting all criteria in (i) to (v), “Eligible Guest”).
  2. The Eligible Guest is required to present his/her Hong Kong Identity Card for verification upon check-in. If the eligibility requirement for the Offer cannot be verified, the prevailing room rate at the time of check-in will be charged.
  3. The Offer is applicable to Standard Room of the Hotel only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel room is determined at the time of booking.
  6. The “Package charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 7 below and (iii) 10% service charge on charges (i) and (ii).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”). The Surcharge covers only the Hotel accommodation fee for the Additional Guests, but does not include any other package components.
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  9. Full payment of the Package Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of Guest name is allowed under any circumstances.
  13. Guests can cancel or amend the reservation at least 72 hours prior to Hotel room check-in. The Package Charges will be charged in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated in this paragraph.
  14. This Offer may not be used in conjunction with the “Exclusive Hotel Privilege” offer.
  15. The Offer is not commissionable.
  16. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.
E-Voucher Terms and Conditions
  1. Each Eligible Guest will receive one hotel dining voucher (each a “Voucher Ticket”) storing dining e-vouchers of HK$500 (each an “e-Voucher”) per room. For the avoidance of doubt, Each Eligible Guest is eligible for one (1) e-Voucher (with a total value of HK$500) for each booking using this Offer, irrespective of the number of nights of the Hotel stay.
  2. The e-Voucher is issued by HKITP and can only be used within the Hotel stay period for any purchase of any food and beverage items at the designated restaurants specific below:
    1. World of Color Restaurant (applicable after 11:00 a.m. on Weekend and lunch period on Monday);
    2. Chart Room Cafe (applicable after 11:00 a.m. on Weekend and lunch period on Monday); and
    3. Dragon Wind (applicable after 11:00 a.m. on Weekend ).
    Any e-Voucher not used on its validity date will be void without exchange, refund or compensation.
  3. The name of the Eligible Guest purchasing this Offer will be printed on the Voucher Ticket. The Voucher Ticket and the e-Voucher stored therein may only be used by the Eligible Guest whose name is printed thereon.  Each Eligible Guest is required to present the Voucher Ticket together with his/her photo identification document when the e-Voucher at the time of ordering and payment. HKITP may refuse to accept the Voucher Ticket and the e-Voucher if in HKITP’s determination the identity of the Eligible Guest cannot be verified.
  4. The e-Voucher is for one-time use only and will be invalid after usage. Voucher Ticket and e-Voucher cannot be transferred, refunded, exchanged, redeemed in whole or in part for cash or exchanged for other products or discounts and are not for re-sale.
  5. Any unused value of the Voucher Ticket and the e-Voucher will be forfeited and no change or refund will be provided.
  6. The Voucher Ticket and the e-Voucher cannot be used in conjunction with other food and beverages offers, promotional offers or discount benefits (including Cast Member and Magic Access Member benefits).
  7. Use of the Voucher Ticket and the e-Voucher is subject to availability of the food and beverage items and the operating hours of each designated restaurant. Guests can refer to www.hongkongdisneyland.com/dining for the locations and operating hours of the Hotel restaurants.
  8. HKITP reserves the right to: (a) determine the prices of food and beverage; (b) determine the menu of each restaurant; and (c) change the operating hours of restaurants, in each case, in its sole and absolute discretion.
  9. Photocopy, damaged, used, incomplete or altered Voucher Ticket or e-Voucher will not be accepted. Lost Voucher Ticket or e-Voucher will not be re-issued. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorised use of any Voucher Ticket or e-Voucher. HKITP’s record in relation to issue and usage of the Voucher Ticket or e-Voucher shall be final and conclusive.
Exclusive Privilege for Magic Access Members Terms and Conditions
  1. The Exclusive Privilege for Magic Access Members are only available to valid Magic Access Members who book a Hotel stay using this Hong Kong Resident: Magical Staycation Hotel Offer via one of the following methods (each an “Eligible Member”):
    1. via the website https://www.hongkongdisneyland.com/offers-discounts/magical-staycation-hotel-offer designated by HKITP. To enjoy the complimentary room upgrade, Eligible Members are required to contact Hong Kong Disneyland Reservation Center at +852 1-830-830 after the reservation is made;
    2. via the Hong Kong Disneyland Reservation Center at +852 1-830-830, by quoting his/her name and Magic Access membership card number; or
    3. via the Magic Access Platinum Hotline at +852 1-830-888, by quoting his/her name and Magic Access membership card
  2. Eligible Member may enjoy the complimentary room upgrade. The complimentary room upgrade is only applicable to upgrading a Standard Room to Deluxe Room.
  3. Limited number of rooms is available for this Offer. Free Hotel room upgrade is subject to availability. 
Other Offer Terms and Conditions
  1. In the event of any disputes, HKITP reserves the right to make final judgment on the dispute and otherwise in respect of this Offer, Voucher Ticket and the e-Vouchers.
  2. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
  3. In the event of any conflict or inconsistency between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.
  4. HKITP reserves the rights to (i) amend or supplement these Terms and Conditions; (ii) change any block-out date and (iii) terminate or suspend the availability of any offer, discount or promotion, in each case, at any time and from time to time without prior notice.
  5. These Terms and Conditions constitute an agreement between HKITP and the Eligible Guest purchasing this Offer. A person who is not a party to this agreement shall not have any rights under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce any term of this agreement.
Personal Information Collection Statement
Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees. You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.