• Hong Kong Disneyland Park will officially reopen on Sep 25, 2020 with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks. Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays, (except public holidays and designated days) until further notice.
  • All guests are required to reserve their visit beginning 7 days prior to arrival. Magic Access members may reserve 1 day in advance, beginning from Sep 22. Reservations for other guests will begin at 12 p.m. on Sep 23.
    >>Reserve now <<.
  • Social distancing measures will be implemented. Character experiences will be adjusted to avoid close interaction. Indoor live performances will be suspended. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - September 23, 2020
  • Hong Kong Disneyland Park will officially reopen on Sep 25, 2020 with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks. Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays, (except public holidays and designated days) until further notice.
  • All guests are required to reserve their visit beginning 7 days prior to arrival. Magic Access members may reserve 1 day in advance, beginning from Sep 22. Reservations for other guests will begin at 12 p.m. on Sep 23.
    >>Reserve now <<.
  • Social distancing measures will be implemented. Character experiences will be adjusted to avoid close interaction. Indoor live performances will be suspended. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details

Hong Kong Resident: Summer Staycation Hotel Offer

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Hong Kong Resident: Summer Staycation Hotel Offer - Applicable to Standard Room and Breakfast Offer (the “Offer”)

Important Details
  1. The Offer is only available to Hong Kong residents with a valid Hong Kong Identity Card (“Eligible Guests”). Eligible Guests are required to present such identification for verification upon check-in. Otherwise, the prevailing room rate at the time of check-in will be charged.
  2. The Offer is valid for check-in from now to September 30, 2020 with check-out date on or before October 1, 2020.
  3. The Offer is applicable to Standard Room in Hong Kong Disneyland Hotel and Disney Explorers Lodge (each a “Hotel”) only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel is determined at the time of booking.
  6. Package charges (i) depends on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate and (ii) includes any applicable Surcharge mentioned in Paragraph 7 below and 10% service charge based on the applicable room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions) ((i) and (ii) collectively as “Package Charges”).
  7. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”). The Surcharge covers only the Hotel accommodation fee for the Additional Guests, but does not include any other package components.
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) guests. At least one (1) adult must be a staying guest in each Hotel room.
  9. Full payment of the Total Price, meaning the sum of the Package Charges and any additional charge for add-on items, will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of guest name is allowed under any circumstances.
  13. Guest may cancel or amend the reservation at least 72 hours prior to Hotel room check-in. An amount representing one (1) Package Charges will be forfeited in case of any cancellation made after the prescribed period stated above or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after prescribed period stated above.
  14. Exclusive Hotel Privilege is not applicable to this Offer.
  15. The Offer is not commissionable.
  16. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.
Hotel Breakfast Terms and Conditions
  1. The breakfast included in the Offer is non-refundable, non-transferable and non-exchangeable, either in whole or in part, for cash or any other items.
  2. Subject to availability of the food and beverage items and the operating hours of the restaurant.

Exclusive Privilege for Magic Access Members Terms and Conditions
  1. This offer is only available to valid Magic Access Members who book a Hotel stay using this Hong Kong Resident: Summer Staycation Hotel via one of the following methods (“Eligible Members”):
    1. via the website designated by HKITP. To enjoy the complimentary room upgrade, Eligible Members are required to contact Hong Kong Disneyland Reservation Center at +852 1-830-830 after the reservation is made.
    2. via the Hong Kong Disneyland Reservation Center at +852 1-830-830, by quoting his/her name and Magic Access membership card number; or
    3. via the Magic Access Platinum Hotline at +852 1-830-888, by quoting his/her name and Magic Access membership card number.
  2. Eligible Member may enjoy the complimentary room upgrade. The complimentary room upgrade is valid for room upgrade from Standard Room to Deluxe Room within the same Hotel only.
  3. Limited number of rooms is available for this offer. Free hotel room upgrade is subject to availability. 

Hong Kong Resident: Summer Staycation Hotel Offer - Applicable to Kingdom Club Room, Kingdom Club Suite, Kingdom Club Cinderella Suite and Kingdom Club Frozen Suite in Hong Kong Disneyland Hotel and Adventurers Suite in Disney Exloperes Lodge (the “Offer”)

Important Details
  1. The Offer is only available to Hong Kong residents with a valid Hong Kong Identity Card (“Eligible Guests”). Eligible Guests are required to present such identification for verification upon check-in. Otherwise, the prevailing room rate at the time of check-in will be charged.
  2. The Offer is valid for check-in dates from July 2 to September 30, 2020 and with check-out date on or before October 1, 2020.
  3. The Offer is applicable to Kingdom Club Room, Kingdom Club Suite, Kingdom Club Cinderella Suite and Kingdom Club Frozen Suite in Hong Kong Disneyland Hotel (each a “Hotel”) and Adventurers Suite in Disney Explorers Lodge (each a “Hotel”) only.
  4. Advance reservation is required to be made at least one (1) day prior to the check-in date.
  5. The prevailing room rate for each Hotel is determined at the time of booking.
  6. Room charge (i) depends on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate and (ii) includes any applicable Surcharge mentioned in Paragraph 7 below (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions), each subject to an additional 10% service charge ((i) and (ii) collectively as “Room Charge”).
  7. An extra charge of HK$200 per person per night applies to the third and fourth guests aged 12 or above staying in the same Hotel room (“Surcharge”).
  8. Subject to Paragraph 7 above, each Hotel room can accommodate up to a maximum of four (4) guests. At least one (1) adult must be a staying guest in each Hotel room.
  9. Full payment for the Total Price, meaning the sum of the Room Charge and any additional charge for add-on items, will be charged for each reservation at the time of booking.
  10. Eligible Guest is required to provide information including his/her name and credit card details for deposit upon reservation.
  11. Each Eligible Guest may reserve a maximum of one room within the same check-in and check-out date.
  12. No change of guest name is allowed under any circumstances.
  13. Guest may cancel or amend the reservation at least 72 hours prior to Hotel room check-in. An amount representing first night’s Room Charge will be forfeited in case of any cancellation made after the prescribed period stated above or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after the prescribed period stated above.
  14. The Offer is not commissionable.
  15. The Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the Hotel General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/ and to other restrictions and changes determined by Hongkong International Theme Parks Limited (“HKITP”) in its sole discretion without advance or further notice.

Personal Information Collection Statement

Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees. You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.