Be Our Guest!

Enjoy an all-new and upgraded digital experience!
Enjoy speedier check-in at Hong Kong Disneyland Resort hotels, and pick up your room keys earlier than everyone else! Get ahead of the queue simply by providing your personal information to us before you arrive.

  • Save Time
  • Upon your arrival, proceed to the express check-in queue with the booking confirmation number or QR Code, leaving you more time for exciting hotel activities and park adventures.

  • Have Your Room Ready Sooner
  • Let us know your arrival time in advance so that we can make sure your room is ready before you arrive.

  • Stay in Touch with Hong Kong Disneyland Resort
  • By confirming your email and mobile number, we can contact you in case of any special transportation arrangements, or changes to hotel activities or facilities.

  • Authorize Your Accompanying Guests to Get Their Keys
  • If you are staying at the same room with one or more accompanying guests* and they will arrive at the hotel earlier than you do, you may let us know their details so that we can provide them the hotel keys ahead of your arrival.
Express Online Check-in is open to all guests who made a hotel reservation at one of the Hong Kong Disneyland Resort hotels 7 days before the arrival date. You will receive an email with a link to start the Express Online Check-in process once it is made available to you. Alternatively, you may also look up your reservation manually.
*subject to the room type of your booking and the permission of your accompanying guest(s) to share their personal information