Travel Industry Salute

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Travel Industry Salute Annual Hotel Offer

Important Details:
  1. This offer is only available to the employees of worldwide Airlines, Hotels, Cruise Lines, Travel Agencies, Governmental Tourism Bodies and holders of valid Tourist Guide Passes issued by the Travel Industry Council of Hong Kong (“Eligible Guests”). Individuals should check with their own associations, organizations or companies to verify if they are eligible for this Offer.
  2. Eligible Guest must be one of the staying guests, and is required to present his/her valid staff ID card, business card or company letter and personal photo identification for verification at the time of check-in. For the holders of valid Tourist Guide Passes issued by the Travel Industry Council of Hong Kong, they are required to present his/her valid Tour Guide Pass and personal photo identification for verification at the time of check-in. Otherwise, the prevailing room rate at the time of check-in will be charged.
  3. This offer is valid for check-in dates from January 28, 2021 to December 30, 2021 with check-out date on or before December 31, 2021, except for December 24 to 26, 2021 which are block-out dates.
  4. This offer is not applicable to Roy O. Disney Suite and Walt Disney Suite at Hong Kong Disneyland Hotel and Adventurers Suite at Disney Explorers Lodge (each a “Hotel”) only.
  5. Eligible Guests may book this offer online from the website (the “Website”) designated by Hongkong International Theme Parks Limited (“HKITP”) or via Disney Reservation Center at +852 1-830-830. In completing the reservation, each Eligible Guest are required to provide (i) the Eligible Guest’s name; and (ii) the promotion code as it appears on the electronic marketing message disseminated by the Eligible Guest’s associations, organizations or companies in connection with this offer (the “Promotion Code”). 
  6. The prevailing room rate for each Hotel is determined at the time of booking.
  7. The “Total Charges” include: (i) the applicable room rate determined based on the check-in and check-out dates, the Hotel and room category selected and the prevailing room rate (subject to availability and any Benefits Limits as such term is defined in the Hotel General Terms and Conditions); and (ii) any Surcharge mentioned in Paragraph 8 below and (iii) 10% service charge on charges (i) and (ii).
  8. An extra charge of HK$200 per person per night (subject to 10% service charge) applies to the third and fourth Guests aged 12 or above (“Additional Guests”) staying in the same Hotel room (“Surcharge”).
  9. Subject to Paragraph 8 above, each Hotel room can accommodate up to a maximum of four (4) Guests. At least one (1) adult must be a staying Guest in each Hotel room.
  10. Full payment of the Total Charges and any additional charge for add-on items will be charged for each reservation at the time of booking.
  11. Each Eligible Guest is entitled to reserve a maximum of 1 room within the same check-in and check-out period. 
  12. No change of guest name is allowed under any circumstances.
  13. Eligible Guest may cancel or amend the reservation at least 3 days prior to the check-in-date, except for February 12 to 15, 2021, July 23 to August 21, 2021 and December 21 to 31, 2021; in which case cancellation or amendment has to be made at least 7 days in advance. The first night of the hotel stay together with Total Charges (ii) and (iii) will be charged from the Total Charges in case of any cancellation made after the prescribed period stated in this paragraph or no show. Amendment of reservation is subject to availability and Benefit Limits, and no change is permitted after prescribed period stated in this paragraph.
  14. This offer is not commissionable.
  15. This offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the General Terms and Conditions at https://www.hongkongdisneyland.com/hotel-general-terms-conditions/, and other restrictions and changes determined by HKITP in its sole discretion without advance or further notice.


Travel Industry Salute Annual Ticket Offer (“Offer”) – Terms and Conditions

Important Details – Ticket Offer
  1. This Offer is only available to the employees of worldwide Airlines, Hotels, Cruise Lines, Travel Agencies, Governmental Tourism Bodies and holders of valid Tourist Guide Passes issued by the Travel Industry Council of Hong Kong (“Eligible Guests”). Individuals should check with their own associations, organizations or companies to verify if they are eligible for this Offer.
  2. This Offer is only available to Eligible Guests purchasing Offer Ticket(s) (as defined below) on the website (the “Website”) designated by HKITP and at the Ticket Booths at the Main Entrance of the Hong Kong Disneyland Park (the “Park”) from now to December 31, 2021 (the “Offer Period”).
  3. An Eligible Guest may use his/her Promotion Code (as defined below) to purchase the following Offer Ticket(s) (as defined below) at the specified discounts on the Website during the Offer Period:
    1. 1-Day General Admission Ticket (Regular Day),
    2. 1-Day Child Ticket (Regular Day),
    3. 1-Day General Admission Ticket (Peak Day),
    4. 1-Day Child Ticket (Peak Day),
    5. 2-Day General Admission Tickets and/or
    6. 2-Day Child Tickets
    (each an “1-Day Offer Ticket” and “2-Day Offer Ticket”, respectively, collectively the “Offer Tickets”).
  4. When completing the purchase on the Website, Eligible Guests are required to provide (i) the Eligible Guest’s name; (ii) the promotion code as it appears on the electronic marketing message disseminated in connection with this Offer (the “Promotion Code”); and (iii) credit card information and other forms of personal data as HKITP may require.
  5. To purchase the Offer Ticket(s) at specified discounts at the Ticket Booths at the Main Entrance of the Park during the Offer Period, Eligible Guests are required to provide the followings at the time of purchase for verification purpose:
    1. his/her valid staff ID card, business card or company letter and personal photo identification; and
    2. his/her photo identification.
  6. During the Offer Period, each Eligible Guest may make up five (5) transactions and purchase up to four (4) Offer Tickets in each transaction at the Website or Ticket Booths at the Main Entrance of the Park. Each Eligible Guest may only use the Offer Ticket(s) purchased on the Website in same transaction once per day under this Offer.
  7. HKITP may refuse to accept any purchase on the Website, any Offer Ticket and/or any e-Voucher if the limit set out in paragraph 6 above has been exceeded.
  8. The discounted prices may subject to change based on the prevailing marquee prices as determined by HKITP in its sole discretion without advance or further notice.
  9. This Offer is not applicable to Senior Tickets.
  10. Offer Tickets may only be used by family members or friends of the Eligible Guest purchasing the Offer Tickets.
  11. The Eligible Guest and each of his/her guests using the Offer Ticket must enter the Park at the same time and present the following at the Main Entrance turnstile of the Park in person for verification purpose:
    1. Eligible Guest (for employees of worldwide Airlines, Hotels, Cruise Lines, Travel Agencies, Governmental Tourism Bodies):
      1. his/her valid staff ID card, business card or company letter and personal photo identification;
      2. his/her credit card used for purchasing the Offer Tickets; and
      3. his/her Offer Ticket.
    2. Eligible Guest (For the holders of valid Tourist Guide Passes issued by the Travel Industry Council of Hong Kong):
      1. his/her valid Tour Guide Pass and personal photo identification;
      2. his/her credit card used for purchasing the Offer Tickets; and
      3. his/her Offer Ticket.
    3. Guest using the Offer Ticket:
      1. his/her Offer Ticket.
  12. HKITP may refuse to accept any Offer Ticket if in HKITP’s determination the identity of the person using the Offer Ticket cannot be verified.
  13. Promotion Code may only be used by the Eligible Guest to whom it is issued. Duplicate, used or incomplete Promotion Code will not be accepted. HKITP shall not be responsible for (and will not issue replacement in respect of) any loss, damage, forgery, theft or fraudulent or unauthorized use of any Promotion Code. HKITP’s record in relation to issue and usage of the Promotion Code shall be final and conclusive.
  14. 1-Day Offer Ticket(s) are only valid for one visit to the Park within three (3) months within the date of purchase, or on or before the last date of the Offer Period, whichever is earlier.
  15. 2-Day Offer Tickets are valid for visit on any 2 days within the 7-day period and first visit must be within three (3) months within the date of purchase, or on or before the last date of the Offer Period, whichever is earlier. For verification purposes, before entering the Park, a photo will be taken of the Eligible Guest at the turnstile, the photo being used to verify the Eligible Guest's identity as a ticket-holder upon each re-entry. Eligible Guests who do not wish to have their photo taken will be offered a different method of verification, e.g. presenting such other personal identification* for themselves and their children as HKITP may from time to time require, and in addition, such Eligible Guest’s name will be printed on the 2-Day Offer Ticket and such name cannot be changed.
    * Examples of personal identification include but are not limited to: HKID Card, passport or other photo identification (for Children aged 3 to 11: school handbook, or birth certificate and other photo identification; for full-time students aged 12 to 25: school handbook or full-time student card with photo identification).
  16. Offer Ticket(s) not used during their validity will be void without compensation, and cannot be refunded, exchanged, redeemed for cash in whole or in part, or exchanged for other products or discounts.
  17. Offer Tickets are not for re-sale, are non-transferable, non-refundable and non-exchangeable, either in whole or in part, for cash or any other item, and may not be used in conjunction with other promotions or discounts.
  18. Eligible Guests who have already purchased Magic Access or any other tickets, vouchers or other products will not be entitled to any exchange or refund under this Offer.
  19. HKITP reserves the right to (i) amend or supplement these terms and conditions; (ii) change the prices and validity for any tickets, tours, offers, promotions; (iii) change any block-out dates and (iv) terminate or suspend the availability of any offer, discount or promotion, in each case, at any time and from time to time without prior notice.
  20. This Offer is subject to all the terms and conditions set out in the related “Offer Highlights” page, the General Terms and Conditions at www.hongkongdisneyland.com/ticket-general-terms-conditions/ and other restrictions and changes determined by HKITP in its sole discretion without advance or further notice.
Offer Ticket Upgrade Terms and Conditions
  1. On the visit day only, an Eligible Guest using a 1-Day Offer Ticket may, before admission to the Park, upgrade his/her 1-Day Offer Ticket to a 2-Day Ticket by paying the applicable price difference in person, with reference to the 1-Day Offer Ticket’s purchase price and the regular price of the 2-Day Ticket. For the avoidance of doubt, upgrade to a 2-Day Ticket may only be made with an unused 1-Day Offer Ticket valid for Park admission on the same day.
  2. On the visit day only, an Eligible Guest using an Offer Ticket may upgrade his/her Offer Ticket to Magic Access at Magic Access Member Service Center in the Park by paying the applicable price difference in person, with reference to the Offer Ticket’s purchase price and the type of Magic Access selected. If the selected type of Magic Access is priced lower than the Offer Ticket to be upgraded, no refund will be made. Any Magic Access issued upon upgrade will be valid for one year starting from the date when the Offer Ticket was used. No upgrade will be possible after the day when the 1-Day Offer Ticket is used or after the last day when the 2-Day Offer Ticket is used.
Personal Information Collection Statement
Personal data collected in connection with or upon the purchase, issue or provision of tickets, tours, other products and services may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law. A list of classes of persons to whom such personal data may be transferred can be found at www.hongkongdisneyland.com/personal-data-transferees. You may request access to, and request correction of, your personal data held by us. Such requests may be made by sending an email to our Personal Data Manager at personaldata@hongkongdisneyland.com.