• Hong Kong Disneyland Park is reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 16 days prior to arrival, while Gold & Silver members may reserve beginning 15 days prior to arrival. Other guests may reserve beginning 14 days prior to arrival. Guests may refer to Park Calendar for the latest Park opening schedule.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - July 26, 2021
  • Hong Kong Disneyland Park is reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 16 days prior to arrival, while Gold & Silver members may reserve beginning 15 days prior to arrival. Other guests may reserve beginning 14 days prior to arrival. Guests may refer to Park Calendar for the latest Park opening schedule.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details

Online Ticket Collection Locations

For Park Tickets, simply present your Disney eTicket on your mobile device, or have your printed eTicket ready to present at the Main Entrance Turnstiles.


To collect or redeem, Magic Access Membership Cards, tours or selected ticket products you purchased or booked online through hongkongdisneyland.com, please refer to your confirmation letter for details on the specific collection location. 

You may also contact our Cast Members at any of the below locations at Hong Kong Disneyland Park Main Entrance. 


Hong Kong Disneyland Park Main Entrance

  • Main Entrance Turnstile
    For Park Tickets, simply present your Disney eTicket on your mobile device, or have your printed eTicket ready to present at the Main Entrance Turnstiles.

  • Ticket Booth
    Present your confirmation at the ticket booth to collect your Magic Access membership card, Disneyland Tour reservation or other products.

  • Guest Relations Windows
    Present your confirmation at Guest Relations Windows to collect Magic Access membership card, redeem Disneyland Tour reservation or other products.

*Online ticket collection locations may vary according to products terms and conditions. Please refer to the details on the purchase confirmation.

Find Online Ticket Collection Locations

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