• Hong Kong Disneyland Park is officially reopened with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks.Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays (except public holidays and designated days) until further notice.
  • Magic Access members may make a reservation beginning 8 days prior to arrival. General guests may make a reservation beginning 7 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted to avoid close interaction. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - September 30, 2020
  • Hong Kong Disneyland Park is officially reopened with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks.Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays (except public holidays and designated days) until further notice.
  • Magic Access members may make a reservation beginning 8 days prior to arrival. General guests may make a reservation beginning 7 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted to avoid close interaction. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details

Online Ticket Collection Locations

For Park Tickets, simply present your Disney eTicket on your mobile device, or have your printed eTicket ready to present at the Main Entrance Turnstiles.


To collect or redeem, Magic Access Membership Cards, tours or selected ticket products you purchased or booked online through hongkongdisneyland.com, please refer to your confirmation letter for details on the specific collection location. 

You may also contact our Cast Members at any of the below locations at Hong Kong Disneyland Park Main Entrance. 


Hong Kong Disneyland Park Main Entrance

  • Main Entrance Turnstile
    For Park Tickets, simply present your Disney eTicket on your mobile device, or have your printed eTicket ready to present at the Main Entrance Turnstiles.

  • Ticket Booth
    Present your confirmation at the ticket booth to collect your Magic Access membership card, Disneyland Tour reservation or other products.

  • Guest Relations Windows
    Present your confirmation at Guest Relations Windows to collect Magic Access membership card, redeem Disneyland Tour reservation or other products.

*Online ticket collection locations may vary according to products terms and conditions. Please refer to the details on the purchase confirmation.

Find Online Ticket Collection Locations

Beginning of tooltip content End of tooltip content