Online Ticket Collection Locations

For Park Tickets, simply present your Disney eTicket on your mobile device, or have your printed eTicket ready to present at the Main Entrance Turnstiles.


To collect or redeem, Magic Access Membership Cards, tours or selected ticket products you purchased or booked online through hongkongdisneyland.com, please refer to your confirmation letter for details on the specific collection location. 

You may also contact our Cast Members at any of the below locations at Hong Kong Disneyland Park Main Entrance. 


Hong Kong Disneyland Park Main Entrance

  • Main Entrance Turnstile
    For Park Tickets, simply present your Disney eTicket on your mobile device, or have your printed eTicket ready to present at the Main Entrance Turnstiles.

  • Ticket Booth
    Present your confirmation at the ticket booth to collect your Magic Access membership card, Disneyland Tour reservation or other products.

  • Guest Relations Windows
    Present your confirmation at Guest Relations Windows to collect Magic Access membership card, redeem Disneyland Tour reservation or other products.

*Online ticket collection locations may vary according to products terms and conditions. Please refer to the details on the purchase confirmation.

Find Online Ticket Collection Locations

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