• Hong Kong Disneyland Park is reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 16 days prior to arrival, while Gold & Silver members may reserve beginning 15 days prior to arrival. Other guests may reserve beginning 14 days prior to arrival. Guests may refer to Park Calendar for the latest Park opening schedule.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
  • For restaurants operating in Type C Mode of Operation (without “Designated Zone B” delineated), usage of “LeaveHomeSafe” app is required upon entry. Maximum 6 persons per table. List of Restaurants
Hong Kong Disneyland Park Reopening and Important Information - September 20, 2021
  • Hong Kong Disneyland Park is reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 16 days prior to arrival, while Gold & Silver members may reserve beginning 15 days prior to arrival. Other guests may reserve beginning 14 days prior to arrival. Guests may refer to Park Calendar for the latest Park opening schedule.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
  • For restaurants operating in Type C Mode of Operation (without “Designated Zone B” delineated), usage of “LeaveHomeSafe” app is required upon entry. Maximum 6 persons per table. List of Restaurants

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Online Ticket Sales – Frequently Asked Questions

Q.
I attempted to buy a ticket online and received the message 'Bank approval was not obtained.' What should I do?
A.
Select your tickets and then verify your credit card details to try again. You may also enter a different credit card. If you are still unable to complete the transaction online, you may purchase tickets in person at any of these locations:
  • Hong Kong Disneyland Park, Main Entrance Ticket Booths and Guest Relations. Ticketing locations are open daily beginning 30 minutes before park opening until the park closes.
  • Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge. As a hotel Guest, reserved park tickets are available for purchase at the Front Desk any time during your visit.
  • The Magic of Hong Kong Disneyland, Hong Kong International Airport (Terminal 2). Open daily from 8:30 AM to 9:00 PM.
  • Select travel agents.
We recommend that you buy tickets in advance, as the park occasionally experiences capacity issues.

Residents of Macau may experience technical problems with payment cards issued by Macau-based banks. If this problem persists, please try another payment card.

If you encounter problems completing a purchase on hongkongdisneyland.com using a MasterCard, please contact MasterCard at +800 966-677 (Hong Kong and Asia Pacific only).