• As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Hong Kong Disneyland Temporary Closure and Important Information - 2020년 09월 18일
  • As required by the government and health authorities in line with prevention efforts taking place across Hong Kong, Hong Kong Disneyland Park is temporarily closed until further notice.
  • The resort hotels remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities have been put in place, such as social distancing measures and increased cleaning and sanitization.
  • We are in contact with health authorities and the government about the situation.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

도움말 센터

무엇을 도와 드릴까요?

chrome.searchBox.accessibleText

디즈니 포토패스 서비스 – 자주 묻는 질문(FAQ)

Q.
내 디즈니 포토패스 카드를 분실한 경우 어떻게 해야 하나요?
A.
리조트에 머물고 있는 경우 사진의 일부 또는 전체를 복구할 수도 있습니다. 사진 판매소를 방문하면 디즈니 직원이 해당 사진을 찾아 교체 카드로 발급해 드립니다.

사진을 구입했으며 리조트를 떠난 뒤에 카드를 찾을 수 없게 된 경우 디즈니 포토패스 웹 사이트에 로그인하세요. “Lost Disney PhotoPass(디즈니 포토패스 분실)”을 선택한 뒤에 양식을 제출하면 담당 직원이 해당 사진을 찾기 위해 최선을 다할 것입니다.

디즈니 포토패스 서비스에 대해 자세히 알아보기.