As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - 2020년 04월 05일
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

서면 도우미

서면 도우미는 청각 장애가 있는 손님이 홍콩 디즈니랜드 파크를 즐길 수 있도록 지원합니다.


고객 지원 패킷

패킷에는 어트랙션 대화 및 나레이션, 손전등, 연필, 종이가 들어있으며 메인 스트리트, U.S.A. 시청의 고객 상담에서 이용 가능합니다. 별도의 보증금이 필요하지 않으며 해당 서면 도우미를 파크 운영 종료 시간 전까지 반납해야 합니다.

또한 종이, 펜, 연필 등은 대부분의 장소에서 즉시 이용 가능합니다. 필요한 경우 Cast Member는 해당 도구를 사용하여 도움이 필요한 손님과 의사 소통을 할 수 있습니다. 수화를 할 수 있는 Cast Member는 해당 언어를 나타내는 핀을 부착하고 있어 식별 가능합니다.

서면 도우미 찾기