Hong Kong Disneyland Resort continues to work hard to offer a comfortable, safe and enjoyable experience to all of its guests. Starting from July 31, 2023, Hong Kong Disneyland Park will introduce new rules and regulations, which include an update on policies concerning carriers or vehicles, as well as some activities that are prohibited within Hong Kong Disneyland Park.

The following carriers or vehicles will continue to be permitted inside the Park:

• Manual wheelchairs
• Electrically powered mobility devices with at least three wheels which operate at a walking pace;
• Strollers with dimensions not exceeding 92cm x 132cm

The following carriers (regardless of size) will NOT be permitted inside the Park from July 31 onward:

• Stroller wagons
• Wagons

Please also be reminded that the following items and activities are not permitted inside the Park:

• Carts or other wheeled carriers (with the exception of those permitted, as listed above)
• Flags, banners or signs of any size
• Wheeled luggage of any size
• The use of handheld camera or cell phone extension poles (such as selfie sticks)
• Playing with kites, drones or remote-controlled flying devices
• The sale or exchange of goods or services, or the display of goods or services for sale or exchange, or solicitation for sale or exchange of goods or services, where goods include but not limited to Disney-branded merchandise, and services include but not limited to tour services or photography services of any kind, without our authorization.

Please keep in mind the following when visiting the Park:

• Please pay for all merchandise items selected from a store or retail location at the store/location’s payment counter before leaving such store or retail location.
• Guests should keep their tickets, admission media and Magic Access membership cards during their stay at the Park and produce the same for checking upon our cast members’ request. Tickets, admission media, Magic Access membership cards and other entitlements are non-transferable, non-exchangeable, non-refundable, revocable and void if altered.

Guests visiting Hong Kong Disneyland Park continue to be permitted to bring their own strollers for accompanying children, subject to compliance with the specified standards outlined in the new rules and regulations. Additionally, baby strollers rental services are available from Fire Department next to City Hall inside the Park for guests’ convenience. We are committed to continuously improving our stroller rental services to enhance the overall experience for our guests.

We reserve the right to deny admission or require a person already admitted to leave the Park, without refund or compensation, for failure to comply with Park Rules, Magic Access Terms and Conditions, specific rules for Disney Premier Access, Disneyland tour services or other entitlements, or law, for unsafe, illegal, disruptive or offensive behavior, for improper conduct, breaching safety guidelines, security or order, and other circumstances that the resort deems fit.

We appreciate the understanding and cooperation of all guests in complying with these new rules and regulations to ensure all visitors can have a comfortable, safe and enjoyable experience at Hong Kong Disneyland Resort.