The Hong Kong Disneyland Resort offers a variety of services to provide access to as many Guests as possible.
From wheelchair rentals to hearing and visual aids, we will do our best to accommodate you. To see all of our special services at a glance, download the The Guide Book (2MB, PDF).
Methods of accessibility vary at attractions within Hong Kong Disneyland Park. Guests may need to transfer from their wheelchair to a ride system.
Portable audio guides are available to give Guests a sense of direction, park information and brief descriptions of attractions.
Guidebooks are available in English or Chinese braille interpretation and include general park information, services and land descriptions.
Hotels at the Hong Kong Disneyland Resort offer special equipment and facilities to help accommodate Guests with disabilities.
Some attractions and service locations utilize an inductive loop audio enhancement to assist Guests requiring use of a hearing aid with communication.
Due to popular demand, designated viewing areas for Guests with disabilities at parades and shows are filled on a first-come, first-served basis.
The shuttle travels between different locations of the Resort and can be requested by letting a Cast Member know you would like the service.
Service animals are welcome throughout Hong Kong Disneyland Park, including some attractions and in select areas of Disney Resort hotels.
Sign language interpretation can be provided to Guests at some live theme park shows with a minimum of 7 days notice—at no extra charge.
Throughout the Resort, tactile maps of several locations at Hong Kong Disneyland Resort are available in English or Chinese braille interpretation.
All restrooms throughout Hong Kong Disneyland Resort can accommodate Guests in wheelchairs and Guests that are visually impaired.
Distances between attractions can be long and you may need to wait in lines. If you have mobility challenges, consider renting a wheelchair.
Guest Assistance Packets with show dialogue, flashlight, pen and paper are available near entrances at most shows and attractions.