As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.
Temporary Closure of Hong Kong Disneyland Park - March 28, 2020
As a precautionary measure in line with preventive efforts taking place across Hong Kong, we are temporarily closing Hong Kong Disneyland Park out of consideration for the health and safety of our Guests and Cast Members. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable. Inspiration Lake Recreation Centre remains open as usual.

The Standard Park Ticket is valid for six months from the purchase date. If needed, Hong Kong Disneyland Resort will assist in the refund for Guests who have purchased tickets for admission to Hong Kong Disneyland Park or have booked a resort hotel. For additional details, please click here or email to guest@hongkongdisneyland.com.

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Magic Access Renewal – Frequently Asked Questions

Q.
Where can I pick up my renewed Magic Access Membership Card?
A.
You can pick up your own renewed Magic Access Membership Card in person at the following locations:
  • Hong Kong Disneyland Main Entrance Ticket Booths open daily from 30 minutes before Park opening and until Park closes. See Park Hours.
  • Front desk of the Hong Kong Disneyland Hotel, Disney's Hollywood Hotel or Disney Explorers Lodge (available only to hotel guests).
If more than one Members’ membership is renewed in an online transaction, all Members named in the renewal confirmation must collect his/her Personalized Card at the same time in person at designated location(s). No Card will be issued if one or more Member named in the renewal confirmation is/are not present for new Card collection at the same time at the designated location.