• Hong Kong Disneyland Park officially reopened on Jun 18 with reduced capacity, enhanced health and safety procedures and a new reservation system for all guests. All guests entering the park will be required to undergo temperature screening and wear face masks. Learn more.
  • All guests are required to make a reservation online with valid tickets or membership cards prior to their visit.
    >>Park Visit Reservation Now<<.
  • The park has implemented social distancing in queues, restaurants, attraction vehicles and other facilities. Character experiences requiring close interaction and close-up photos will be temporarily suspended. Learn more.
  • Extensions will be provided for unused park tickets, Magic Access memberships and other date-specific products. Learn more.
  • Free cancellations for park tickets and hotel room bookings within the specified period are available. Learn more.
Hong Kong Disneyland Park Visit Reservation and Important Information - July 08, 2020
  • Hong Kong Disneyland Park officially reopened on Jun 18 with reduced capacity, enhanced health and safety procedures and a new reservation system for all guests. All guests entering the park will be required to undergo temperature screening and wear face masks. Learn more.
  • All guests are required to make a reservation online with valid tickets or membership cards prior to their visit.
    >>Park Visit Reservation Now<<.
  • The park has implemented social distancing in queues, restaurants, attraction vehicles and other facilities. Character experiences requiring close interaction and close-up photos will be temporarily suspended. Learn more.
  • Extensions will be provided for unused park tickets, Magic Access memberships and other date-specific products. Learn more.
  • Free cancellations for park tickets and hotel room bookings within the specified period are available. Learn more.

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Online Hotel Booking – Frequently Asked Questions

Q.

How many days in advance do I need to cancel my hotel reservation in order to receive a full refund?

A.
If you cancel or modify your Hong Kong Disneyland Resort hotel reservation at least 3 days before you arrive, we will refund the full amount of your deposit. Cancelations and modifications made within 3 days of your arrival date are subject to a fee.

For assistance with your reservation, please call the Disneyland Resort Hotel Reservation Center at +852 1-830-819 between 9:00 AM and 8:00 PM daily.

After canceling your reservation, room charges for the canceled booking will be refunded to your registered credit card account within 2 billing cycles, depending upon your bank’s processing schedule.

The above policy is not applicable to promotional offers and packages. Please refer to the terms and conditions of individual promotional offers or packages for cancellation and amendment policies.

Be sure to explore available Hong Kong Disneyland Resort hotel offers before you book your visit!