• As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park is temporarily closed from December 2, 2020. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
  • The resort hotels and Inspiration Lake Recreation Centre will remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities will remain in place, such as social distancing measures and increased cleaning and disinfecting.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.
Temporary Closure of Hong Kong Disneyland Park - December 04, 2020
  • As required by the government and in line with preventive efforts taking place across Hong Kong, Hong Kong Disneyland park is temporarily closed from December 2, 2020. We are in close contact with health authorities and the government about the situation and will announce a reopening date once they determine it is advisable.
  • The resort hotels and Inspiration Lake Recreation Centre will remain open with adjusted level of services. Enhanced health and safety measures that reflect the guidance of health and government authorities will remain in place, such as social distancing measures and increased cleaning and disinfecting.
  • Please click HERE for more information on ticket, Magic Access membership and hotel booking arrangements.

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Online Hotel Booking – Frequently Asked Questions

Q.

How many days in advance do I need to cancel my hotel reservation in order to receive a full refund?

A.
If you cancel or modify your Hong Kong Disneyland Resort hotel reservation at least 3 days before you arrive, we will refund the full amount of your deposit. Cancelations and modifications made within 3 days of your arrival date are subject to a fee.

For assistance with your reservation, please call the Disneyland Resort Hotel Reservation Center at +852 1-830-819 between 9:00 AM and 8:00 PM daily.

After canceling your reservation, room charges for the canceled booking will be refunded to your registered credit card account within 2 billing cycles, depending upon your bank’s processing schedule.

The above policy is not applicable to promotional offers and packages. Please refer to the terms and conditions of individual promotional offers or packages for cancellation and amendment policies.

Be sure to explore available Hong Kong Disneyland Resort hotel offers before you book your visit!