Guest Relations

Guest Relations provides assistance and you can find convenient services for a hassle-free holiday.

Important Park Information

Get answers to your Hong Kong Disneyland Resort questions, help with reservations and more. You can also pick up:
  • Guidemaps in Traditional Chinese, Simplified Chinese, English, Japanese, Thai and Bahasa Indonesian
  • Accessibility information
  • Times Guide

Make Reservations

Get assistance with booking:
  • Priority Seating at select restaurants
  • Tours and special programs
  • Ticket upgrades

Additional Services

  • Foreign currency exchange
  • Lost Guest retrieval
  • General assistance

Location and Hours

Guest Relations operates during regular park hours at 2 locations:
  • City Hall, Main Street U.S.A.
  • Guest Relations Building, outside the park next to the Main Entrance.

Find Guest Relations

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