• Hong Kong Disneyland Park is reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 16 days prior to arrival, while Gold & Silver members may reserve beginning 15 days prior to arrival. Other guests may reserve beginning 14 days prior to arrival. Guests may refer to Park Calendar for the latest Park opening schedule.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - July 25, 2021
  • Hong Kong Disneyland Park is reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 16 days prior to arrival, while Gold & Silver members may reserve beginning 15 days prior to arrival. Other guests may reserve beginning 14 days prior to arrival. Guests may refer to Park Calendar for the latest Park opening schedule.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details

Guest Relations

Guest Relations provides assistance and you can find convenient services for a hassle-free holiday.

Important Park Information

Get answers to your Hong Kong Disneyland Resort questions, help with reservations and more. You can also pick up:
  • Guidemaps in Traditional Chinese, Simplified Chinese, English, Japanese, Thai and Bahasa Indonesian
  • Accessibility information
  • Times Guide

Make Reservations

Get assistance with booking:
  • Priority Seating at select restaurants
  • Tours and special programs
  • Ticket upgrades

Additional Services

  • Foreign currency exchange
  • Lost Guest retrieval
  • General assistance

Location and Hours

Guest Relations operates during regular park hours at 2 locations:
  • City Hall, Main Street U.S.A.
  • Guest Relations Building, outside the park next to the Main Entrance.

Find Guest Relations

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