• Hong Kong Disneyland Park is officially reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • During the initial reopening stage, the park will close on Tuesday & Thursday (except public holidays & designated days) until further notice.
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold & Silver members may reserve beginning 8 days prior to arrival. Other guests may reserve beginning 7 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - March 08, 2021
  • Hong Kong Disneyland Park is officially reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • During the initial reopening stage, the park will close on Tuesday & Thursday (except public holidays & designated days) until further notice.
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold & Silver members may reserve beginning 8 days prior to arrival. Other guests may reserve beginning 7 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details

City Hall

Discover useful information about Hong Kong Disneyland Resort. Find out how to get around the Park and assistance on Guest services.

Guest Relations

Inside City Hall, get friendly assistance with some basic Guest needs and common vacation requests, including:

You will find Guest Relations at City Hall located in Town Square on Main Street, U.S.A., close to the Main Entrance to the park.

Find City Hall

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