• Hong Kong Disneyland Park is officially reopened with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks.Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays (except public holidays and designated days) until further notice.
  • General guests may make a reservation beginning 7 days prior to arrival. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold and Silver members may reserve beginning 8 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted to avoid close interaction. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
  • For the latest health advice and government updates, please visit the Centre for Health Protection Coronavirus webpage.
Hong Kong Disneyland Park Reopening and Important Information - November 30, 2020
  • Hong Kong Disneyland Park is officially reopened with reduced capacity, health and safety measures and a visit reservation system for all guests. All guests entering the park are required to undergo temperature screening and wear face masks.Details
  • During the initial reopening stage, the park will be closed on Tuesdays and Thursdays (except public holidays and designated days) until further notice.
  • General guests may make a reservation beginning 7 days prior to arrival. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold and Silver members may reserve beginning 8 days prior to arrival.
    >>Reserve now <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted to avoid close interaction. Details
  • Special arrangement will be provided for unused park tickets, date-specific products, hotel bookings and Magic Access memberships. Details
  • For the latest health advice and government updates, please visit the Centre for Health Protection Coronavirus webpage.

City Hall

Discover useful information about Hong Kong Disneyland Resort. Find out how to get around the Park and assistance on Guest services.

Guest Relations

Inside City Hall, get friendly assistance with some basic Guest needs and common vacation requests, including:

You will find Guest Relations at City Hall located in Town Square on Main Street, U.S.A., close to the Main Entrance to the park.

Find City Hall

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