• Hong Kong Disneyland Park is officially reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • During the initial reopening stage, the park will close on Tuesday & Thursday (except public holidays & designated days) until further notice.
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold & Silver members may reserve beginning 8 days prior to arrival. Other guests may reserve beginning 7 days prior to arrival.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details
Hong Kong Disneyland Park Reopening and Important Information - June 22, 2021
  • Hong Kong Disneyland Park is officially reopened with health & safety measures. All guests entering the park are required to undergo temperature screening, wear face masks & scan the “LeaveHomeSafe” QR code or register contact details as required by the regulations. Details
  • During the initial reopening stage, the park will close on Tuesday & Thursday (except public holidays & designated days) until further notice.
  • Reservation with name & contact number is required for Park visits. Magic Access Platinum members may reserve beginning 9 days prior to arrival, while Gold & Silver members may reserve beginning 8 days prior to arrival. Other guests may reserve beginning 7 days prior to arrival.
    >> Reserve Now or Check Your Reservation <<.
  • Social distancing measures have been implemented. Character experiences have been adjusted. Details
  • Special arrangement for unused park tickets, date-specific products, hotel bookings & Magic Access memberships. Details

Hotel Services for Guests with Special Needs

Hotels of the Hong Kong Disneyland Resort offer accessible Guest rooms and services to make your stay as carefree as possible.


Accessibility Rooms and Features

Disney Resort hotels offer accessible Guest rooms and public areas with features for Guests with special needs. Features may include the following:

Inside Guest Rooms

Bed Accessories:
  • Open frame beds
  • Rubber bed pads
Restroom:
  • Accessible vanities
  • Hand-held shower heads
  • Roll-in showers
  • Shower benches
  • Wider bathroom doors
  • Bathroom rails
  • Emergency call button
Rooms Communication Kits:
  • Bed shaker alarm
  • Door knocker and phone alerts
  • Phone amplifier
Public Areas

Accessible Paths of Travel (from arrival to):
  • Accessible Guest rooms
  • Lobby area
  • Meeting rooms
  • Pools
  • Restaurants
  • Shops
Elevator and Phones:
  • Braille on signs and in elevators
  • Public phones at accessible height
Parking:
  • Accessible parking
  • Valet parking (applicable to Hong Kong Disneyland Hotel)
Service Animals:
Please check with your hotel Front Desk to enquire about the designated areas for service animals. Guests can be accompanied by their service animal in all the common areas in the hotels except:

  • Hot tubs
  • Sauna room
  • Steam rooms
  • Swimming pools
For answers to specific questions about hotels of the Hong Kong Disneyland Resort, please call +852 183-0830. Guests under 18 years of age must have parent or guardian permission to call.

How to Book an Accessible Room

Please select the “Accessible Rooms” when you book your vacation online.

If you would prefer to book over the phone, please contact the Hong Kong Disneyland Reservation Center at +852 183-0830. Guests under 18 years of age must have parent or guardian permission to call.

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